There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered in this chapter.

Media Server Configuration

Adding a new AMS Login

Create an Administrator account. The VSM Collector requires access with Administrative rights.

Add an account that, when used, provides access to the Linux bash prompt.

• Start an SSH session. At the command prompt type:

  $ su root

  • When prompted enter the 'root' user password.

• Use the command:

  $ useradd {NAME}

  • where NAME is the account name to create.

• Use the command: 

  $ passwd {NAME}

  • where NAME is the account name created above.

• Hit enter. Enter the password then hit enter again.

• Enter the command: 

  $ chage –M 99999 {NAME}

  • To set the account password to: "not expire".

  • NAME is the account created above.
    

Configuring RTCP

Navigate to the Media Servers Web administration interface then Home > System Configuration > Media Processing > General Settings. Add a Dual Unicast Monitoring Server.

Populate the fields as per the table below and then click 'Save'.

Configuring Syslog

Navigate to the Media Servers Web administration interface then Home > System Configuration > Logging Settings. Add a Syslog Destination Server.

Configuring SNMP

SNMP is used to capture alarms raised by AMS and to query the AMS for information. The VSM Collector must be added as a destination for SNMP traps.

SNMP is configured via the AMS Web Administration interface then System Configuration> Network Settings> SNMP.

Click on SNMP> Users, then select 'Add'.

Administer this user as SNMP V3 or 2c. Once administered click 'Save'.

AMS SNMP User Field Description

Agent Settings

Click on SNMP> Agent Settings.

 

Under General Settings, check the 'Agent Enabled' box and ensure the port is set to 161.

Referring to the SNMP user you created in the last step, enable either Version 3 or Version 1/2c and then select the SNMP User you created from the drop-down menu.

Once administered click 'Save'.

AMS SNMP Agent Field Descriptions

Trap Destinations

Click on SNMP> Destinations.

Under General, Settings check the 'SNMP Alarm Delivery Traps' box.

Add a Trap Destination and a Trap Route.

AMS Add Trap Destination Field Descriptions

AMS Add Route Destination Field Descriptions

Once administered click 'Save'.

Configuring Backups

The following changes are required to define the VSM collector as a destination for Aura Media Server backups.

When these backup files are received by the VSM collector they will then be passed up to the Virsae Cloud.

Configuring Backup Destinations

In this section, we will configure the VSM Collector as a destination for backup files.

Navigate to Tools > Back and Restore > Backup Destinations, then click the "Add" button.

Enter the details of the VSM collector into the form shown below.

If you wish to use SFTP then you will need to obtain the Secure FTP Remote Fingerprint for the Virsae Collector. The simplest way to do this is to use WinSCP and connect to the SFTP account on the Virsae collector. Once connected in WinSCP go to 'Tabs> Server/Protocol Information' then click the 'Copy to Clipboard' button.

Paste this information into notepad or your preferred text editor and then copy the MD5 Fingerprint. The is the 'Secure FTP Remote Server Fingerprint'.

Press the "Test" button to check that the VSM Collector can be reached.

Once you have tested that you can reach the VSM Collector and are happy with the settings, press "Save".

You will then be redirected back to the Backup Destination page, where you will see the newly created destination.

Configuring Backup Tasks

Once the backup destination has been created, you will need to set up a task to send the required files.

Navigate to Tools > Backup and Restore > Backup Tasks, then press "Add".

Select a name for the backup, what you want to backup, where to send the backup, and when the backups will happen.

When finished press the "Save" button.

After pressing "Save" you will be redirected to the Backup Tasks page, where you will see the newly created backup task.

Web Portal Configuration

Add AMS

Log in to the VSM web portal using your credentials and password.

For the particular customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location that will serve this particular AMS and select 'Manage Equipment':

At the bottom of the 'Manage Equipment' page, click on the 'Add Equipment' button.

Select the Vendor 'Avaya' and the Product 'Media '.

If you are adding more than one piece of the same equipment type, check the 'Add another' box at the bottom of the form and the bulk of the configuration will be carried over for the next item.

Web Portal – Add Media Server Field Description

Test Access

Once all fields are populated Click on the 'Test Access' button.

This will test that VSM can connect to the server using the settings you have entered:

Both SSH and SNMP should return success. If not, troubleshoot the configuration.

1. The SSH test ensures the VSM collector can connect to, and log in using the account configured.
2. The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.