AES Configuration
Adding a new AES Login
Create an Administrator account. The VSM Probe requires access with Administrative rights. Add an account that when used provides access to the Linux bash prompt.
The new account should be similar to the default “craft” account.
- Start an SSH session. At the command prompt type su root. When prompted enter the ‘root’ user password.
- Use the command useradd NAME; where NAME is the account name to create and hit enter.
- Use the command passwd NAME; where NAME is the account name created above and hit enter. Enter the password then hit enter (need to do this twice).
- Enter the command chage –M 99999 NAME; where NAME is the account created above and hit enter to set the System Manager account password to not expire.
SNMP
SNMP is used to capture alarms raised by AES and VSM also queries the AES via SNMP to retrieve TSAPI and DMCC licensing usage statistics. The VSM Probe Server must be added as a destination for SNMP traps and also allowed to Query the AES.
SNMP queries are configured via the AES management portal Utilities> SNMP> SNMP Agent. Enable SNMP Version 2c and set the community name to the same value as was administered in the AES setup form within VSM.
Set the ‘Authorized IP Addresses for SNMP Access’ to ‘Any IP Address’ or ‘Following IP Address’, if the latter then ensure the VSM Appliance Probe IP address is populated in one of the IP address boxes below this setting, then click ‘Apply Changes’:
Figure 1 – AES SNMP Query
Table 1 – AES SNMP Query Field Description
Fields | Setting |
Enable SNMP Version 2c | Ticked |
Community Name | Same as Administered in VSM for the AES |
Authorized IP Addresses for SNMP Access | Any IP address ‘or’ Following IP Addresses |
If using ‘Following IP Addresses’ | IP Address of the VSM Appliance Probe must be entered in one of the IP address fields. |
SNMP Traps are configured via the AES management portal Utilities> SNMP> SNMP Trap Receivers, then click ‘Add’:
Figure 2 – AES SNMP Trap Receivers
Populate the required fields as per the table below and then click ‘Apply changes’:
Figure 3 – AES Add SNMP Trap
Table 2 – AES SNMP Trap Field Description
Fields | Setting |
Device | SSG |
IP Address | IP address of VSM Appliance probe |
Port | 162 |
Notification type | Trap |
SNMP Version | 2c |
Security Name | public |
Authentication Protocol | None (Password to be blank) |
Privacy Password | None (Password to be blank) |
Configuring Syslog
Navigate to the Application Enablement Services Management Console then Status > Log Manager > System Logging. Select the ‘Enable Remote Logging’ checkbox, and fill in the fields as per the table below.
Figure 4 – Application Enablement Sever Syslog
Table 3 – AES Syslog Field Description
Field | Setting |
Hostname(FQDN)/IP Address | IP Address of the VSM probe (refer to technical requirements forms) |
Port | 514 |
Enable TLS Remote Logging | NO |
Facility | Choose logging facility from dropdown |
Web Portal Configuration
Add AES
Login to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular AES and select ‘Manage Equipment’
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button
A form will open which you can populate with the equipment details as per table 51.
Select the Vendor ‘Avaya’ and Product ‘Application Enablement Server’.
Figure 5 – Web Portal – Add Equipment
If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Table 4 – Web Portal – Add AES Field Description
Field | Setting |
Vendor | Avaya |
Product | Application Enablement Server |
Equipment Name | Friendly name for this ACM |
Username | The administrative username you added to AES earlier |
Password | The administrative password you added to AES earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
Figure 6 – Web Portal - AES Configure Equipment
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the AES:
SNMP V1 or V2
Figure 7 – Web Portal – AES SNMP V1/V2 Query
Table 5 – AES SNMP V1/V2 Field Descriptions
Fields | Setting |
Version | V1, V2 |
SNMP Community String | Community String as administered on the AES |
SNMP V3
Figure 8 – Web Portal – AES SNMP V3 Query
Table 6 – AES SNMP V3 Field Description
Fields | Setting |
Version | V3 |
Username | SNMP V3 Username (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Password (refer to technical requirements forms) |
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AES using the settings you have entered:
Figure 9 – Web Portal – ACM Test Access
Both SSH and SNMP should return success. If not, trouble-shoot the configuration.
Once testing is successful, click Add.