There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered in this chapter.

AES Configuration

Adding a new AES Login

Create an Administrator account. The VSM collector requires access with Administrative rights. Add an account that when used provides access to the Linux bash prompt.

The new account should be similar to the default “craft” account.

• Start an SSH session. At the command prompt type su root. When prompted enter the ‘root’ user password.
• Use the command useradd NAME; where NAME is the account name to create and hit enter.
• Use the command passwd NAME; where NAME is the account name created above and hit enter. Enter the password then hit enter (need to do this twice).
• Enter the command chage –M 99999 NAME; where NAME is the account created above and hit enter to set the System Manager account password to not expire.

SNMP

SNMP is used to capture alarms raised by AES and VSM also queries the AES via SNMP to retrieve TSAPI and DMCC licensing usage statistics. The VSM collector must be added as a destination for SNMP traps and also allowed to Query the AES.

SNMP queries are configured via the AES management portal Utilities> SNMP> SNMP Agent. Enable SNMP Version 2c and set the community name to the same value as was administered in the AES setup form within VSM.

Set the ‘Authorized IP Addresses for SNMP Access’ to ‘Any IP Address’ or ‘Following IP Address’, if the latter then ensure the VSM collector IP address is populated in one of the IP address boxes below this setting, then click ‘Apply Changes’:

AES SNMP Query Field Description

SNMP Traps are configured via the AES management portal Utilities> SNMP> SNMP Trap Receivers, then click ‘Add’:

Populate the required fields as per the table below and then click ‘Apply changes’:

AES SNMP Trap Field Description

Configuring Syslog

Navigate to the Application Enablement Services Management Console then Status > Log Manager > System Logging. Select the ‘Enable Remote Logging’ checkbox, and fill in the fields as per the table below.

AES Syslog Field Description

Web Portal Configuration

Add AES

Login to the VSM web portal using your credentials and password.

For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location that will serve this particular AES and select ‘Manage Equipment’

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button

A form will open which you can populate with the equipment details as per table 51. 

Select the Vendor ‘Avaya’ and Product ‘Application Enablement Server’.

 If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.

Web Portal – Add AES Field Description

Test Access

Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AES using the settings you have entered:

Both SSH and SNMP should return success. If not, troubleshoot the configuration.

Once testing is successful, click Add.