This section makes frequent use of data contained in the Technical Requirements.
All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section.
Create Switch/Router User
VSM requires the user to be created on any Cisco IOS device. The user is required to run show commands.
User can be created using one of two options, TACACS or Local User.
TACACS Option
If the client is using TACACS or Radius to control IOS users, ask the client to create an account to access the switch/router with level 5 privileges.
Confirm with the TACACS team that you can run 'show' commands with the created account.
Test the account by logging to the switch/router (SSH to switch/router with the created account) and run those commands. Make sure there is output when you run these commands.
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Local User Option
Login to IOS and enter the following commands:
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Test the account by logging to the switch/router (SSH to switch/router with the account created) and run those commands. Make sure there is output when you run these commands.
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Switch/Router SNMP Configuration
Configure the SNMP Community using the following commands:
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Configure VSM probe as SNMP Host.
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The following example shows a sample configuration of SNMP.
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Switch/Router Syslog Configuration
Enter the IP Address of the VSM Probe as the destination for the log files.
Syslog files have logging based on the client's logging configuration.
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Web Portal Configuration
Add switch/router
Log in to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular UC Server and select ‘Manage Equipment’.
At the bottom of the ‘Manage Equipment’ page, click the ‘Add Equipment’ button.
A form will open which you can populate with the equipment details as per this table.
Select the Vendor ‘Cisco Systems’ and Product ‘Ethernet Switch/Router’.
If you are adding more than one piece of the same equipment type, check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Web Portal – Add switch/router Field Description
Field | Setting |
|---|---|
Vendor | Cisco Systems |
Product | Ethernet Switch/Router |
Equipment Name | Friendly name for this switch/router |
Username | Administrative Username |
Password | Administrative Password |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Free text field, this information will be included in alarm notifications from the VSM Workflow. |
Use Cisco APIs | Unchecked |
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the CUBE:
SNMP V1 or V2
Switch/router SNMP V1/V2 Field Descriptions
Field | Setting |
|---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the switch/router |
SNMP V3
Switch/router SNMP V3 Field Description
Fields | Setting |
|---|---|
Version | V3 |
Username | SNMP V3 Username (refer to technical requirements forms) |
Authentication Protocol | SHA (Recommended) |
Authentication Password | Password (refer to technical requirements) |
Privacy Protocol | DES (Recommended) |
Privacy Password | Password (refer to technical requirements forms) |
Test Access
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the switch/router using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
- The SSH test ensures the VSM probe can connect to, and log in using the account configured.
- The SNMP test ensures an SNMP query can be run.
Once testing is successful, click Add.