Microsoft Teams grid refinements

When accessing Availability Manager > Microsoft Teams Call Records you will now find the following has been added:

• Stream Quality fields at MS Teams Session level
• When the Platform is Room System there drill down in Teams record 
• Export csv button 
• Session Failure information
  • Session Failure info now shows on the MS Teams Call record grid on a participants first level drill down.
    Where failure info is not provided then N/A shows
    Where failure info has a reason then reason shows. In this example the stage of the failure was Midcall. If a reason for failure is provided then this will show on mouse over. Note: N/A on mouse over if reason is blank.

Jabra headset information

For some models of Jabra headsets we now collect the Model, Connection Type : eg USB or Bluetooth, and the Link Quality

Microsoft Teams Call Summary Dashlet - feedback panel

On the Microsoft Teams Call Summary Dashlet there is a feedback panel showing Feedback Ratings provided by users. 

• View a summary of the start rating provided by end users of Teams.
• Where a user has selected submit when they have been presented feedback, but not selected a star rating then these will show as Not Rated on the dashlet.
• Detailed information about the feedback provided by the user can be found in Availability Manager > User Feedback grid.

For information about the Call Summary Dashlet click here...

For information about User Feedback click here...

For information about the Session Quality User feedback Summary Report click here...

DMCC License Threshold added

A threshold for DMCC Licenses has been added into Capacity Manager > Threshold > Licenses. You will now find the additional option of DNCC License in the drop down box:

Bug fixes

Adding a virtual location assigned two Probe configuration branches which resulted in the service not working correctly. This has now been fixed.

Incorrect interpretation of the Call Record JSON effected Teams Feedback alarms. This has now been fixed.