Access the User Feedback grid from Availability Manager, to view Summary Statistics and Teams call records with the following information:
- Call Record Start Date/time
- Participants Names
- Source eg: Microsoft Teams
- Rating - where 1 star is Bad and 5 stars is Excellent voice quality
- Comments - provided by user in addition to the star and check boxes
Right click on a row and select Show Call Record to be taken directly to the specific call record.
Click on an arrow head to drill-down to see detailed User Feedback information.
Note that if there is 'No Rating' then the user has clicked on submit on the Feedback popup in MS Teams, but has not selected any star rating or options
