This section makes frequent use of data contained in the Technical Requirements.
All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section.
Introduction
There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered here.
AAM Configuration
Adding a new AAM Login
The VSM Probe requires access to Avaya Aura Messaging with the appropriate user rights. This can be achieved by creating a new user within Avaya Aura Messaging with user profile 18, or a read-only account with same level of access.
Browse to the Avaya Aura Messaging and login. Click on Security > Administrator Accounts and select Add Login and Privileged Administrator and click submit:
Enter details as per the table below:
Fields | Setting |
Login name | Choose a Login name (refer to technical requirements forms) |
Additional groups (Profile) | prof18 |
SAT Limit | none |
Date to disable account | Leave blank |
Password | Choose a password (refer to technical requirements forms) |
Force password change | No |
Click Submit.
Configuring SNMP
SNMP traps are used to capture alarms raised by Avaya Aura Messaging, and to allow VSM to query certain information.
Click on SNMP > Agent Status. To make changes to SNMP configuration the Master Agent must first be stopped by clicking the ‘Stop Master Agent’ button:
The VSM collector must then be added as a destination for SNMP traps. For this reason the VSM collector must be assigned a fixed IP address. Click on SNMP > FP Traps> Add/Change. Enter the details in the SNMP Version 3 option and click the Submit button:
AAM SNMP V3 Field Description
Fields | Setting |
IP address | IP address of the VSM collector |
Notification | trap |
User Name | Choose an SNMP User Name (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Choose an Authentication Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Choose a Privacy Password (refer to technical requirements forms) |
Engine ID | Not required |
After adding the SNMP destination, it should be listed on the FP Traps page.
Add SNMP Access
To add SNMP Access, you must administer an SNMP Agent with the following steps:
- On the Administration menu, click Server (Maintenance) > SNMP > Agent Status.
- Check the status of Master Agent. Master Agent status must be in Down state before you make changes to the Agent Status webpage. If Master Agent status is Down, see step 4.
- If Master Agent status is UP, perform the following:
- On the Administration menu, click Server (Maintenance) > SNMP > Agent Status.
- On the Agent Status webpage, click Stop Master Agent.
- After Master Agent status is Down, on the Administration menu, click Server (Maintenance) > SNMP > Agent Status.
- Enter the appropriate information in the fields.
- To save the changes, click Submit.
- After adding the SNMP Agent, you must restart Master Agent.
- To start Master Agent, on the Administration menu, click Server (Maintenance) > SNMP > Agent Status.
- Click Start Master Agent.
Web Portal Configuration
Add AAM
Login to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Collector) that will serve this particular AAM and select ‘Manage Equipment’.
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.
A form will open which you can populate with the equipment details as per the table below.
Select the Vendor ‘Avaya’ and Product ‘Aura Messaging’.
If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Add AAM Field Description
Field | Setting |
Vendor | Avaya |
Product | Aura Messaging |
Equipment Name | Friendly name for this AAM |
Username | The administrative username you added to AAM earlier |
Password | The administrative password you added to AAM earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
Tagging
From the add equipment pop up you can create new tags, apply existing ones, or disassociate existing tags for a specific piece of equipment.
Essentially, this tab implements the functionality on the Manage Tags page but localizes any configuration to the equipment being configured.
See here for more information.
Network connectivity settings are configured at the location level and apply to all equipment by default. See here for more information. The default location-level network connectivity settings (which are detailed in the link above) may be overridden for specific equipment using this tab. You can define alarm raising conditions using all, none or a mixture of the above “Raise an alarm when” settingsNetwork Connectivity
Setting Description Disable Network Connectivity Ping for Equipment Select 'No' (this is the default) to send out ping tests. Select 'Yes' to disable ping tests from being sent out. Ping Frequency (minutes) Defines the amount of time (in minutes) between each ping test. Raise an alarm when maximum ping exceeds (x) ms Check this box and define a time (in milliseconds) to raise an alarm when the ping response time exceeds your set maximum time limit. Raise an alarm when the average ping exceeds (x) ms Check this box and define a time (in milliseconds) to raise an alarm when the ping response time exceeds your set average time limit. Raise an alarm when packet loss exceeds (x) % Check this box and define a percentage to raise an alarm when the packet loss of pings sent exceeds your set limit.
Test Access
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AAM using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
The SNMP test ensures an SNMP query can be run.
Once testing is successful, click Add.