There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal.

Both are covered in this chapter.

SMGR Configuration

Adding a new SMGR Login

Create an Administrator account. The VSM Collector requires access with Administrative rights.

Add an account that, when used, provides access to the Linux bash prompt.

• Start an SSH session. At the command prompt type:

  $ su root

  • When prompted enter the 'root' user password.

• Use the command:

  $ useradd {NAME}

  • where NAME is the account name to create.

• Use the command: 

  $ passwd {NAME}

  • where NAME is the account name created above.

• Hit enter. Enter the password then hit enter again.

• Enter the command: 

  $ chage –M 99999 {NAME}

  • To set the System Manager account password to: "not expire".

  • NAME is the account created above.
    

Configure SNMP

SNMP is used to capture alarms. Using a web browser, enter https://<IP address of System Manager> to connect to the System Manager server and log in using appropriate credentials as shown below:

The main System Manager dashboard page is presented:

SNMPv3 User Profile

Navigate to 'Services' > 'Inventory' then navigate to 'Manage Serviceability Agents' and select 'SNMPv3 User Profiles'.

Click on New, then populate the fields on the form as per the table below:

Once complete click on the 'Commit' button.

SNMP Target Profiles

Navigate to 'Services' > 'Inventory' then navigate to 'Manage Serviceability Agents'.

Under 'Manage Serviceability Agents' select 'SNMP Target Profiles' then click on 'New'.

Configure the form as per the table below:

Click on the ‘Attach/Detach User Profile’ tab. You will see the SNMPv3 User you created earlier.

Select the radio button next to this user, then click the blue 'Assign' text above it to assign this SNMP user to the Target Profile.

Once you have attached the SNMP User click on the ‘Commit’ button.

Serviceability Agents

Navigate to ‘Services' > 'Inventory’ then navigate to ‘Manage Serviceability Agents’

Under ‘Manage Serviceability Agents’ select ‘Serviceability Agents’.

Select an agent from the Agent List window, in this case, System Manager and click on the Manage Profiles button.

From the Manage Profiles window, under the SNMP Target Profiles tab, select the Virsae target profile, then click on the blue ‘Assign’ text to assign this profile to the Agent/s.

Click on the ‘SNMPv3 User Profiles’ tab

Select the Virsae user profile created earlier and then click on the blue ‘Assign’ text to assign this profile to the Agent/s.

Click the 'Commit' button.

Web Portal Configuration

Add SMGR

Log in to the VSM web portal using your credentials and password.

For a particular customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location that will serve this particular SMGR and select 'Manage Equipment':

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.

A form will open which you can populate with the equipment details.

Select the Vendor ‘Avaya’ and Product ‘System Manager’.

If you are adding more than one piece of the same equipment type, check the 'Add another' box at the bottom of the form and the bulk of the configuration will be carried over for the next item

Test Access

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the server using the settings you have entered:

Both SSH and SNMP should return success. If not, troubleshoot the configuration.

1. The SSH test ensures the VSM Collector can connect to, and log in using the account configured.
2. The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.