This section makes frequent use of data contained in the Technical Requirements. All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section. |
Once an Equipment Location has been created it is time to start adding or importing equipment to be monitored.
This section covers most equipment types including- Linux, Cisco, and Avaya products. If you cannot find information on adding a particular item of equipment please let us know so we can guide you through the process or advise when VSM may support that product type.
It is possible to perform a bulk import of equipment into an Equipment Location.
On the Manage Equipment Page, next to 'Add Equipment', there is an 'Import' button, which guides the users through the import process.
The process for import is as follows:
An example import template can be downloaded here.
The tables below list the equipment types that are currently supported by the import utility.
Product Type |
---|
Communications Manager (ACM) |
Application Enablement Server (AES) |
Aura Messaging |
Breeze |
Call Management System (CMS) |
Contact Recorder |
Control Manager |
Equinox |
Ethernet Switch |
Experience Portal (AEP) |
IPOffice (IPO) |
Media Server |
Presence Server |
Proactive Contact |
Secure Access Link |
Session Border Controller (SBC) |
Session Manager |
System Platform |
Utility Server |
Web LM Server |
Use the full name when entering the product type, do not use the abbreviated name. For example, the ACM product type should be entered as "Communications Manager" instead of "ACM" |
The column labelled "Use Product Name" represents how the import utility recognizes each product type.
Product Type | Use Product Name |
---|---|
Digital and Analog Media Gateway (DaAMG) | AudioCodes Media Gateway |
General | AUDIOCODES |
Multi-Service Business Router (MSBR) | AudioCodes MSBR |
AudioCodes Session Border Controller (SBC) | AudioCodes SBC |
Enter "Audio Codes" as the vendor type. |
The column labelled "Use Product Name" represents how the import utility recognizes each product type.
Product Type |
---|
Ethernet Switch/Router |
Unified Communications Manager (CUCM) |
Unified IM and Presence |
Unity Connection |
WebEx Meeting Server |
Use the full name when entering the product type, do not use the abbreviated name. For example, the CUCM product type should be entered as "Unified Communications Manager" instead of "CUCM" |
The import utility currently only recognises the "Unified IM and Presence" product type as "Unified Presence". |
To import a Generic Device, enter "Generic Access Concentrator Product" as the product type and "Generic Device" as the vendor type.
To import a Linux Server, enter "Linux Server" as both the vendor and product type.
To import a Windows Server, enter "Microsoft" as the vendor type and "Windows Server" as the product type.
Removing equipment generally is the exact reverse process to adding equipment. The Equipment will need to be deleted from the VSM Configuration and any changes to the equipment that were required for monitoring by VSM will need to be removed.
You will be asked to confirm the deletion.
Once a device is deleted it is permanently removed from database with no chance of recovery. |
Once a piece of equipment is removed from Virsae you will want to reverse any steps specific to that device in adding Equipment.