There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal.

Both are covered in this chapter.

ASBC Configuration

Adding a new SBC Login

Create an Administrator account. The VSM Collector requires access with the same rights as the IPCS user.

Either use the IPCS credentials in VSM or, if you require a named account, engage your Business Partner or Avaya to create an account with the exact same rights as IPCS.

SNMP

SNMP is used to capture alarms raised by the Avaya SBC; VSM also queries the SBC via SNMP. The VSM Collector must be added as a destination for SNMP traps and also allowed to Query the SBC.

SNMP queries are configured via the Avaya SBC management portal – System Management> Device Specific Settings> SNMP.

You can configure SNMP v1, v2 or v3. Virsae recommends the use of v3 and V1 and V2 were only available on early releases of Avaya SBCE.

SNMP V1/V2

Select the SNMP v1/v2 tab then click the ‘Add’ button:

Add a Community Name, an IP address and a port for the SNMP traps to be sent to then click finish:

Avaya SBC Set SNMP v1/v2 Trap Destination Field Description

You should now see the details you have added in the SNMP v1/v2 tab.

Next click on the ‘Management Servers’ tab then click the ‘Add’ button:

Add the IP address of the VSM appliance Collector then click ‘Finish’:

Avaya SBC Set SNMP Management Server Field Description

SNMP V3

Select the SNMP v3 tab then click the ‘Add’ button:

When adding:

• Add a Username.
• Select the ‘authpriv’ radio button.
• Set a passphrase for both Auth and Priv.
• Set the Authentication protocol to ‘MD5’, Privacy protocol to ‘DES’, and the Privilege option to ‘Read’.

Set the ‘Trap IP Address’ to the IP address of the VSM Collector. All other settings remain default.

Avaya SBC Set SNMP v3 Trap Destination

Once complete, click 'Finish':

You should now see the details you have added in the SNMP v3.

Go to the ‘Management Servers’ tab, then click the ‘Add’ button.

Add the IP Address of the VSM Collector then click 'Finish'.

Avaya SBC SNMP v3 Add Management Server IP Field Description

Syslog

To setup Syslog output from the Avaya SBC to VSM go to System Management> Device Specific Settings> Syslog Management:

Click on the 'Collectors' tab and click on the 'Add' button, choose LOG_LOCAL0 from the 'Facility' drop-down box and set the 'Collector Type' to 'Remote Syslog'.

Set the 'Protocol' to 'UDP' and the 'Address' to '(ip:port)' to the VSM collector IP Address and port 514. Finally, click 'Finish'.

Avaya SBC Add Collector Profile Field Description

Now click on the ‘Log Level’ tab and set the level of logging you want to be sent to the collector that was administered. Best practice would be to send all levels for all types.

Once complete, click 'Save'. You can now log out of Avaya SBC.

Backup/Restore

Web Portal Configuration

Add SBC

Log in to the VSM web portal using your credentials and password.

For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location that will serve this particular SBC and select ‘Manage Equipment’.

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.

A form will open which you can populate with the equipment details.

Select the Vendor ‘Avaya’ and Product ‘Session Border Controller’.

If you are adding more than one piece of the same equipment type, check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.

Web Portal – Add SBC Field Description

SNMP

Complete the Equipment tab and then click on the ‘SNMP Query’ tab.

Click on the down arrow, and select the SNMP version you wish VSM to use for querying the SBC:

SNMP V1 or V2

SBC SNMP V1/V2 Field Descriptions

SNMP V3

ACM SNMP V3 Field Description

Test Access

Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the SBC using the settings you have entered:

Both SSH and SNMP should return success. If not, troubleshoot the configuration.

• The SSH test ensures the VSM collector can connect to, and log in using the account configured.
• The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.