Introduction

It is essential that certain prerequisites are met before you use this document to configure Generic Devices. Refer to the Implementation Guide for the correct process flow.

By following the flow chart you will have all the information required, and the work will be completed in the correct order so that work won’t have to be repeated and tests run at the time will be relevant.

Prerequisite

This document makes frequent use of data contained in the Technical Requirements document.

All relevant sections of the Technical Requirements document must be completed before commencing with the steps in this document.

Generic Devices

Web Portal Setup

Generic Devices are setup in VSM to enable Access Concentrator and/or to add a friendly name and default site.

When adding ACM as a Generic Device you need to add server A, server B, each ESS and LSP individually.

To add a generic device to VSM select the customer you wish to add the generic device to then then navigate to Service Desk> Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular UC Server and select ‘Manage Equipment’

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button

A form will open which you can populate with the equipment details as per table 1. 

Select the Vendor ‘Generic Devices’.

Figure 1 – Add Generic Device

If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.

Table 1 – Generic Devices Field descriptions

Figure 2 – Web Portal – Generic Devices Configure Equipment

Complete the Equipment tab with details of the device you are adding.

Optional

The minimum required information is a Name and IP address or Hostname, however you can add an SNMP version and community string if you wish VSM to query this device for basic information.

To do this, select the ‘SNMP’ tab. Click on the down arrow and select the SNMP version you wish VSM to use for querying the Generic Device:

SNMP V1 or V2

Figure 3 - Web Portal – Generic Devices SNMP V1/V2 Query

Table 2 – Generic Devices SNMP V1/V2 Field Descriptions

SNMP V3

Figure 4 - Web Portal – Generic Devices SNMP V3 Query

Table 3 – Generic Devices SNMP V3 Field Description

Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the Generic Device using the settings you have entered:

Figure 5 – Generic Devices Test Access

Both SSH and SNMP (if configured) should return success. If not, trouble-shoot the configuration.

Once testing is successful, click Save.