This section makes frequent use of data contained in the Technical Requirements.
All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section.
There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered in this chapter.
Media Server Configuration
Adding a new AMS Login
Create an Administrator account. The VSM Collector requires access with Administrative rights.
Add an account that, when used, provides access to the Linux bash prompt.
Start an SSH session. At the command prompt type:
$ su root
- When prompted enter the 'root' user password.
Use the command:
$ useradd {NAME}
where NAME is the account name to create.
Use the command:
$ passwd {NAME}
where NAME is the account name created above.
Hit enter. Enter the password then hit enter again.
Enter the command:
$ chage –M 99999 {NAME}
To set the System Manager account password to: "not expire".
- NAME is the account created above.
If you do not have root access, your Business Partner or Avaya may be able to create this account on your behalf, or you can use the ‘cust’ credentials instead.
Configuring RTCP
To access the media server be aware that HTTPS administration is via port 8443.
In a web browser, type the following URL: https://serverAddress:8443/em, where "serverAddress" is the address of Avaya Aura®MS. For example, https://10.60.86.209:8443/em
Navigate to the Media Servers Web administration interface then Home > System Configuration > Media Processing > General Settings. Add a Dual Unicast Monitoring Server.
Populate the fields as per the table below and then click 'Save'.
The Media Server will require a restart before it begins to send RTCP data.
Field | Setting |
---|---|
Monitoring Server IP | IP Address of the VSM collector |
Monitoring Server Port | 5005 – *See note |
Note: A single Equipment Location can support multiple RTCP Receivers. Each individual ACM and its adjuncts should report to a separate discrete RTCP Receiver using a unique port for each.
Configuring Syslog
Navigate to the Media Servers Web administration interface then Home > System Configuration > Logging Settings. Add a Syslog Destination Server.
Field | Setting |
---|---|
Server Address | IP Address of the VSM collector |
Port | 514 |
Configuring SNMP
SNMP is used to capture alarms raised by AMS and to query the AMS for information. The VSM Collector must be added as a destination for SNMP traps.
SNMP is configured via the AMS Web Administration interface then System Configuration> Network Settings> SNMP.
Click on SNMP> Users, then select 'Add'.
Administer this user as SNMP V3 or 2c. Once administered click 'Save'.
AMS SNMP User Field Description
Fields | Setting |
---|---|
Security Name | SNMP Community String |
Description | Free text field to name this user is desired |
Version | Select the version of SNMP used to query this device v1/v2c, v3. |
Access rights | read-only |
Authentication Mode (V3) | SHA (recommended) |
Authentication Password (V3) | Password |
Privacy Mode (V3) | DES (recommended) |
Privacy Password (V3) | Password |
Agent Settings
Click on SNMP> Agent Settings.
Under General Settings, check the 'Agent Enabled' box and ensure the port is set to 161.
Referring to the SNMP user you created in the last step, enable either Version 3 or Version 1/2c and then select the SNMP User you created from the drop-down menu.
Once administered click 'Save'.
AMS SNMP Agent Field Descriptions
Fields | Setting |
---|---|
Agent Enabled | Checked |
Port Number | 161 |
System Location | Free text optional field |
System Contact | Free text optional field |
System Name | Free text optional field |
Version 3 – Enabled | Checked if SNMP user was created as V3 |
User | Select the SNMP user you created |
Version 1/2c - Enabled | Checked if SNMP user was created as V1/2c |
User | Select the SNMP user you created |
Trap Destinations
Click on SNMP> Destinations.
Under General, Settings check the 'SNMP Alarm Delivery Traps' box.
Add a Trap Destination and a Trap Route.
AMS Add Trap Destination Field Descriptions
Field | Setting |
---|---|
Destination Address | VSM collector IP Address |
Destination Port | 162 |
AMS Add Route Destination Field Descriptions
Field | Setting |
---|---|
Destination Address | VSM collector IP Address |
Trap Unlocked | Checked |
Version | v1/2c or v3 |
User | SNMP User created earlier |
Description | Free text field (optional) |
Once administered click 'Save'.
Web Portal Configuration
Add AMS
Log in to the VSM web portal using your credentials and password.
For the particular customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location that will serve this particular AMS and select 'Manage Equipment':
At the bottom of the 'Manage Equipment' page, click on the 'Add Equipment' button.
Select the Vendor 'Avaya' and the Product 'Media '.
If you are adding more than one piece of the same equipment type, check the 'Add another' box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Web Portal – Add Media Server Field Description
Field | Setting |
---|---|
Vendor | Avaya |
Product | Media Server |
Equipment Name | Friendly name |
Username | SSH Username |
Password | SSH Password |
IP Address/Host Name | IP Address or Hostname of the Media server |
Site | Friendly name for the site (where this server is located) |
SNMP
Complete the Equipment tab fields, and then click on the SNMP Query tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the server:
SNMP V1 or V2
Media Server SNMP V1/V2 Field Descriptions
Fields | Setting |
---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the server |
SNMP V3
Media Server SNMP V3 Field Description
Fields | Setting |
---|---|
Version | V3 |
Username | SNMP V3 Username |
Authentication Protocol | SHA |
Authentication Password | Password |
Privacy Protocol | DES |
Privacy Password | Password |
Test Access
Once all fields are populated Click on the 'Test Access' button.
This will test that VSM can connect to the server using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
- The SSH test ensures the VSM collector can connect to, and log in using the account configured.
- The SNMP test ensures an SNMP query can be run.
Once testing is successful, click Add.