Microsoft Teams grid refinements
When accessing Availability Manager > Microsoft Teams Call Records you will now find the following has been added:
- Stream Quality fields at Teams Session level
- When the Platform is RoomSystem there is drill down detail
- Export csv Button
- Session Failure information
- In the example below the stage of the failure was Midcall. If there is no failure then N/A will populate here.
Jabra headset information
For some models of Jabra headsets we now collect the Model, Connection Type : eg USB or Bluetooth, and the Link Quality
Microsoft Teams Call Summary Dashlet - feedback panel
On the Microsoft Teams Call Summary Dashlet there is a feedback panel showing Feedback Ratings provided by users.
- View a summary of the start rating provided by end users of Teams.
- Where a user has selected submit when they have been presented feedback, but not selected a star rating then these will show as Not Rated on the dashlet.
- Detailed information about the feedback provided by the user can be found in Availability Manager > User Feedback grid.
For information about the Call Summary Dashlet click here...
For information about User Feedback click here...
For information about the Session Quality User feedback Summary Report click here...
DMCC License Threshold added
A threshold for DMCC Licenses has been added into Capacity Manager > Threshold > Licenses. You will now find the additional option of DNCC License in the drop down box:
Bug fixes
Adding a virtual location assigned two Probe configuration branches which resulted in the service not working correctly. This has now been fixed.
Incorrect interpretation of the Call Record JSON effected Teams Feedback alarms. This has now been fixed.