This section makes frequent use of data contained in the Technical Requirements.
All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section.
Create vCenter User
VSM requires a user account to be created on vCenter. This user is required to run API commands to collect the status of the virtual machines running on vCenter
The vCenter user can be created using one of two Options.
Local User Option
Login to the vSphere web client. You will need administrative privileges to complete these operations. From the home menu, click on Administration.
Within Administration click on Users and Groups
Choose the correct domain from the domain list.
You can not use 'localos' Domain to Add user.
Click the 'ADD USER' link
Fill in the user details as required as per table below.
| Field | Description | Mandatory / Optional |
|---|---|---|
| Username | Enter Username to be used with VSM | Mandatory |
| Password | Enter Password | Mandatory |
| Confirm Password | Enter Password again | Manadatory |
| First Name | Enter User First Name | Optional |
| Last Name | Enter User Last Name | Optional |
| Enter User's Email Address | Optional | |
| Description | Enter Description for the user | Optional |
Role Assignment
Navigate to Administration >> Global Permissions
Click on 
Enter Username created earlier in User/Group Field and select 'Read-Only' from the Role Drop Down and click ok.
The field will be as below. If correct click 'OK'
Make Sure the user appears Under User/Group with Role Read-only.
Active Directory Option
There are two options for Active Directory:
- The client uses Active Directory to create the user and assign permissions via group policy to vCenter Users.
- If so ask the Client to create a vCenter account with Read Only access.
- The Client uses Active Directory for vCenter User Creation only, and not applying permissions.
- If so ask the Client to create a vCenter account via Active directory and then follow the steps in the Role Assignment section of this guide to assign Read Only permission to the User.
Web Portal Configuration
Add vCenter
- Log in to the VSM web portal using your credentials and password.
- For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular vCenter and select ‘Manage Equipment’.
- At the bottom of the ‘Manage Equipment’ page, click the ‘Add Equipment’ button.
- A form will open which you can populate with the equipment details.
- Select the Vendor VMware and Product vCenter
Web Portal - Add vCenter Field Description
| Field | Setting |
|---|---|
| Vendor | VMware |
| Product | vCenter |
| Equipment Name | Friendly name for this vCenter |
| IP Address / Host Name | IP Address of vCenter Server |
| Site | Free text field, this information will be included in alarm notifications from the VSM Workflow. |
| Username | Read Only Username created earlier |
| Password | Read Only user's Password created earlier |
SNMP ???? VMWare advises against using SNMP to query vCenter.
Network Connectivity ????? CP and VS to create standard Network conn statement.