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This section makes frequent use of data contained in the Technical Requirements. All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section. |
There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered in this chapter.
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AES Configuration
Adding a new AES Login
Create an Administrator account. The VSM Probe collector requires access with Administrative rights. Add an account that when used provides access to the Linux bash prompt.
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| If you do not have root access Your Business Partner or Avaya may be able to create this account on your behalf, or you can use the ‘cust’ credentials instead. |
SNMP
SNMP is used to capture alarms raised by AES and VSM also queries the AES via SNMP to retrieve TSAPI and DMCC licensing usage statistics. The VSM Probe Server collector must be added as a destination for SNMP traps and also allowed to Query the AES.
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Set the ‘Authorized IP Addresses for SNMP Access’ to ‘Any IP Address’ or ‘Following IP Address’, if the latter then ensure the VSM Appliance Probe collector IP address is populated in one of the IP address boxes below this setting, then click ‘Apply Changes’:
AES SNMP Query
AES SNMP Query Field Description
Fields | Setting |
Enable SNMP Version 2c | Ticked |
Community Name | Same as Administered in VSM for the AES |
Authorized IP Addresses for SNMP Access | Any IP address ‘or’ Following IP Addresses |
If using ‘Following IP Addresses’ | IP Address of the VSM Appliance Probe must be entered in one of the IP address fields. |
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collector |
SNMP Traps are configured via the AES management portal Utilities> SNMP> SNMP Trap Receivers, then click ‘Add’:
AES SNMP Trap Receivers
Populate the required fields as per the table below and then click ‘Apply changes’:
AES Add SNMP Trap AES SNMP Trap Field Description
Fields | Setting |
Device | SSG |
IP Address | IP address of VSM Appliance probecollector |
Port | 162 |
Notification type | Trap |
SNMP Version | 2c |
Security Namepublic | public Note: 'Public' is used as an example and is not recommended for production systems |
Authentication Protocol | None (Password to be blank) |
Privacy Password | None (Password to be blank) |
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Configuring Syslog
Navigate to the Application Enablement Services Management Console then Status > Log Manager > System Logging. Select the ‘Enable Remote Logging’ checkbox, and fill in the fields as per the table below.
Application Enablement Sever Syslog
AES Syslog Field Description
Field | Setting |
Hostname(FQDN)/IP Address | IP Address of the VSM probe (refer to technical requirements forms)collector |
Port | 514 |
Enable TLS Remote Logging | NO |
Facility | Choose logging facility from dropdown |
Web Portal Configuration
Add AES
Login to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular AES and select ‘Manage Equipment’
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Select the Vendor ‘Avaya’ and Product ‘Application Enablement Server’.
Web Portal – Add Equipment
If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
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Field | Setting |
Vendor | Avaya |
Product | Application Enablement Server |
Equipment Name | Friendly name for this ACM |
Username | The administrative username you added to AES earlier |
Password | The administrative password you added to AES earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
Web Portal - AES Configure Equipment
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the AES:
SNMP V1 or V2
Web Portal – AES SNMP V1/V2 Query
AES SNMP V1/V2 Field Descriptions
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Fields
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Setting
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Version
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V1, V2
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SNMP Community String
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Community String as administered on the AES
SNMP V3
Web Portal – AES SNMP V3 Query
AES SNMP V3 Field Description
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Fields
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Setting
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Version
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V3
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Username
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SNMP V3 Username (refer to technical requirements forms)
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Authentication Protocol
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SHA
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Authentication Password
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Password (refer to technical requirements)
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Privacy Protocol
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DES
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Privacy Password
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Password (refer to technical requirements forms)
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Test Access
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AES using the settings you have entered:
Web Portal – ACM Test Access
Both SSH and SNMP should return success. If not, trouble-shoot troubleshoot the configuration.
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| The SSH test ensures the VSM probe collector can connect to, and login using the account configured. |
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