Page History

The Alarms Summary dashlet shows the 200 most recent unresolved alarms per customer.

• Severity - Colour coded and rated from 0-10

Red - 0,1 & 2

Amber - 3, 4 & 5

Blue - 6, 7, 8, 9 & 10

• Display Name - name and severity of the alarm
• Administered ID - type of alarm
• Equipment - equipment name that triggered the alarm
• Activated -

...

• date and time when the alarm was first raised. This column appears when dashlet is sized Large or Huge
• Customer Name - When used by a Business Partner, a single dashlet can display alarms for multiple customers

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To manage an Alarm, right click to bring up menu options:

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Note: Selecting "resolve" does not fix the problem, but will remove the alarm from the dashboard. An Engineer will be required to provide a resolution.

In the historical Alarm report, the alarm will show the resolved date/time and who resolved, by using the name from the Users logon.