The Alarms Summary dashlet shows the 200 most recent unresolved alarms per customer.

  • Severity - Colour coded and rated from 0-10

Red - 0,1 & 2

Amber - 3, 4 & 5

Blue - 6, 7, 8, 9 & 10

  • Display Name - name and severity of the alarm
  • Administered ID - type of alarm
  • Equipment - equipment name that triggered the alarm
  • Activated - date and time when the alarm was first raised. This column appears when dashlet is sized Large or Huge
  • Customer Name - When used by a Business Partner, a single dashlet can display alarms for multiple customers




To manage an Alarm, right click to bring up menu options:


Note: Selecting "resolve" does not fix the problem, but will remove the alarm from the dashboard. An Engineer will be required to provide a resolution.

In the historical Alarm report, the alarm will show the resolved date/time and who resolved, by using the name from the Users logon.

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