There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal.

Both are covered in this chapter.

SMGR Configuration

Adding a new SMGR Login

Create an Administrator account. The VSM Probe Collector requires access with Administrative rights.

Add an account that, when used, provides access to the Linux bash prompt. Refer to the completed technical requirements forms:

• Start an SSH session. At the command prompt type:

  Code Block
  language text
  $ su root

  .
  • When prompted enter the 'root' user password.

• Use the command:

  Code Block
  language text
  $ useradd {NAME

  ;

  }

  • where NAME is the account name to create

  and hit enter

  • .

• Use the command: 

  Code Block
  language text
  $ passwd {NAME

  ;

  }

  • where NAME is the account name created above.

• Hit

  and hit

  enter. Enter the password then hit enter

  (need to do this twice)

  again.

• Enter the command: 

  Code Block
  language text
  $ chage –M 99999

  NAME; where NAME is the account created above and hit enter to

  {NAME}

  • To set the System Manager account password to: "not expire".

  • NAME is the account created above.
    

Configure SNMP

SNMP is used to capture alarms. Using a web browser, enter https://<IP address of System Manager> to connect to the System Manager server and log in using appropriate credentials as shown below:Image Removed

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Anchor_Toc47531901_Toc47531901Figure 31 – SMGR Web Login
The main System Manager dashboard page is presented:Image Removed
SMGR Dashboard

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SNMPv3 User Profile

Navigate to 'Services' > Inventory from the dashboard. Then 'Inventory' then navigate to 'Manage Serviceability Agents > ' and select 'SNMPv3 User Profiles'.

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Click on New, then populate the fields on the form as per the table below:
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Once complete click on the 'Commit' button.

SNMP Target Profiles

Navigate to 'Services' > 'Inventory' then navigate to 'Manage Serviceability Agents'.

Under 'Manage Serviceability Agents' select 'SNMP Target Profiles' then click on 'New'.

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SMGR Target Profiles
Click on New.

Configure the form as per the table below:

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Click on the ‘Attach/Detach User Profile’ tab. You will see the SNMPv3 User you created earlier.

Select the radio button next to this user, then click the blue 'Assign' text above it to assign this SNMP user to the Target Profile.

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Once you have attached the SNMP User click on the ‘Commit’ button.

Serviceability Agents

Navigate to ‘Services' > 'Inventory’ then navigate to ‘Manage Serviceability Agents’

Under ‘Manage Serviceability Agents’ select ‘Serviceability Agents’.

Image AddedClick on the Commit button.
Navigate to Manage Serviceability Agents > Serviceability Agents:
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SMGR Serviceability Agents

Select an agent from the Agent List window, in this case the , System Manager and click on the Manage Profiles button.Image Removed
SMGR Manage Profile

From the Manage Profiles window, under the SNMP Target Profiles tab, select the Virsae target profile, then click on Assign and then the Commit on the blue ‘Assign’ text to assign this profile to the Agent/s.

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Click on the ‘SNMPv3 User Profiles’ tab

Select the Virsae user profile created earlier and then click on the blue ‘Assign’ text to assign this profile to the Agent/s.

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Click the 'Commit' button.

Web Portal Configuration

Add SMGR

Login Log in to the VSM web portal using your credentials and password.

For the a particular customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular SMGR :
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Web Portal - All Equipment Locations
Click on Manage Equipment.
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Web Portal – Manage Equipment
Click on Add Equipmentand select 'Manage Equipment':

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.

A form will open which you can populate with the equipment details as per table 15.

Select the Vendor ‘Avaya’ and Product ‘System Manager’.

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If you are adding more than one piece of the same equipment type, check the 'Add another' box at the bottom of the form and the bulk of the configuratuon configuration will be carried over for the next item.
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Web Portal – Add Equipment
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Web Portal – Add System Manager
Web Portal – Add SMGR Field Description

...

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Test Access

...

Fields

...

Setting

...

Version

...

V1, V2

...

SNMP Community String

...

Community String as administered on the server

...

Fields

...

Setting

...

Version

...

V3

...

Username

...

SNMP V3 Username (refer to technical requirements forms)

...

Authentication Protocol

...

SHA

...

Authentication Password

...

Password (refer to technical requirements)

...

Privacy Protocol

...

DES

...

Privacy Password

...

Password (refer to technical requirements forms)

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the server using the settings you have entered:
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Web Portal – ACM Test Access Image Added
Both Access SSH and SNMP should return success. If not, trouble-shoot troubleshoot the configuration.

1. The Access SSH test ensures the VSM probe Collector can connect to, and login log in using the account configured.
2. The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.