Table of Contents

Microsoft Teams Call Records grid refinements

When accessing Availability Manager > Microsoft Teams Call Records you will now find the following has been added:

• Stream Quality fields at MS Teams Session level
• When the Platform is RoomSystem there is drill down in Teams record when the Platform is Room SystemExport csv button detail eg: in a meeting room
• Export csv Button 
  • Export All - exports all columns in the top row data
  • Export Current -  when a search filter is applied then only those records are included in the export.
• Session Failure information
  •  In the example shown below the failure stage was recorded as MidCall. If there is a failure reason then this will be provided in the mouseover.
  • If there is no failure then Failure Info will be blank.

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Microsoft Teams Call Summary

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Dashlet - feedback panel

On the Microsoft Teams Call Summary dashlet there Dashlet there is a feedback panel showing Feedback Ratings provided by users. . This provides  

• View a summary of the

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• star rating provided by end users of Teams.
• Where a user has selected submit when they have been presented feedback, but not selected a star rating then these will show as Not Rated on the dashlet.
• Detailed information about the feedback provided by the user can be found in Availability Manager > User Feedback grid.

For information about the Call Summary Dashlet click here...

For information about User Feedback click here...

For information about the Session Quality User feedback Summary Report click here...

DMCC added to License Utilization Threshold

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A threshold for DMCC Licenses has been added into Capacity Manager > Threshold > LicensesLicense Utilization. You will now find the additional option of DNCC License DMCC Licenses in the drop down box for configured AES equipment:

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SIP Session Trace page

The SIP Session Trace page can now be sorted by the RAG color bar, enabling the user to quickly view those SIP Traces with errors.

Click to sort by Red, Amber, Green, and click again to sort Green, Amber, Red!

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Bug fixes

Adding a virtual location assigned two Probe configuration branches which resulted in the service not working correctly. This has now been fixed.

Incorrect interpretation of the Call Record JSON effected Teams Feedback alarms. This has now been fixed.