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Dashlet content

  1. Stream Quality - view an overview of quality in graphical form and a summary table. 
  2. User Summary will show you shows how your users are engaging with MS Teams and is displayed by
    • Call Type
    • Network Type
    • Audio Device
    • Modalities
  3. Platform Summary will show you shows what types of devices are being used
  4. Feedback Summary will show you shows how the users rate rated the standard of their call.


Info

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Hover on "Call Records" and click will take the user directly to the Call Records grid.

Help

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about the Microsoft Teams Call Records Grid can be found here...




Feedback Star Rating

  • Bad = 1 star
  • Poor = 2 stars
  • Fair = 3 stars
  • Good = 4 stars
  • Excellent = 5 stars
  • No Rating - where the user has clicked submit on the Teams Feedback form but has not selected a any star rating.

MOS Ratings - Red, Amber, Green 

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