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Dashlet content
- Stream Quality - view an overview of quality in graphical form and a summary table.
- User Summary will show you shows how your users are engaging with MS Teams and is displayed by
- Call Type
- Network Type
- Audio Device
- Modalities
- Platform Summary will show you shows what types of devices are being used
- Feedback Summary will show you shows how the users rate rated the standard of their call.
Info |
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Hover on "Call Records" and click will take the user directly to the Call Records grid. Help |
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about the Microsoft Teams Call Records Grid can be found here... |
Feedback Star Rating
- Bad = 1 star
- Poor = 2 stars
- Fair = 3 stars
- Good = 4 stars
- Excellent = 5 stars
- No Rating - where the user has clicked submit on the Teams Feedback form but has not selected a any star rating.
MOS Ratings - Red, Amber, Green
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