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Microsoft Teams Direct Routing Calls

For MS Microsoft Teams equipment this report shows call volumes for:

  • Inbound Calls
  • Outbound calls
  • Transferred calls
  • Forwarded calls
  • Auto Attendant & Call Queues Calls
  • Outbound Auto Attendant & Call Queues Calls

A Summary panel shows the Busiest hour within the date range specified.

Cisco Unified Border Element (CUBE)

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