Table of Contents

Ribbon Edge SBC

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(SWe Lite,1000 , 2000)

Ribbon provides both hardware and software-based solutions. Ribbon Edge SBCs can act as full-fledged service demarcation devices for enterprise edge networks and the existing UC / CC application. They can provide analogue or digital ports to simplify migration of legacy PBXs, call centers and analogue devices.

Ribbon offers software only solutions that can be deployed on virtualized hardware or the public cloud (in Azure and AWS).

Ribbon Edge SBC Edge Family

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• Security - Topology hiding, encryption, protection against Denial of Service attacks 
• Multivendor interoperability - Interoperability with leading PBXs, cloud UC services, SIP endpoints and SIP trunk providers
• Microsoft Teams - Certified for Microsoft Teams Direct Routing
• Session routing - Advanced call routing features such as Active Directory/LDAP server routing integration and onboard call forking

VSM and Ribbon SBC Edge System Health

VSM collects and stores configuration, capacity and availability information relating to Ribbon Edge SBC Edge resources. This data is mined at all levels in the stack. It stores this information for reporting, trending and analytical purposes. VSM specifically targets critical areas in Ribbon SBCs that indicate business-impacting issues.

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• To enable IT teams to proactively identify potential issues and prevent outages
• To provide real time view of overall Ribbon SBC Edge health at glance without having to rely on end-user reporting problems
• In the event of a service-impacting incident to significantly reduce the Mean Time to Repair (MTTR) and therefore to reduce the impact on business operations by quickly identifying the root cause

General System Health

• Processor
• Memory
• Uptime
• Logged In users

Network Connectivity

Network connectivity shows the response time based on a ping requests sent to the equipment.  Failed ping tests will result in an alarm being raised. Criteria defining ping failure is flexible, and is set in Network Connectivity configuration settings

Network Interface

Network Interface shows the number of interfaces configured and their status, the drill down shows detailed information about the interface including Mac address, Speed, Duplex ,Interface Networking Mode and Gigabit Timing Mode.

Color will change to Amber if Admin State is down and red if the operational state of interface is down and alert will be generated.

Signaling Group

Signaling groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. They are the entity to which calls are routed, as well as the location from which Call Routes are selected. They are also the location from which Tone Tables and Action Sets are selected.

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Amber  - If Only Admin  State is down.

License

VSM Monitors the license utilization and display the used vs total number of the license for the following features:

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Amber - If used License exceeds 80% of the current license

Global Call Counters

VSM monitors the number of different call counters s across the system

• Call Counters
  • Call Attempts
  • Succeeded Calls
  • Failed Calls
  • Currently UP Calls
  • Currently Transient Calls
  • Internal Glares
  • External Glares
  • Abandoned No Trunk Calls
  • Unanswered Calls

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Ribbon SBC Edge Dashlet