External Hosts and IP Addresses
The VSM collector needs to establish an outbound connection to the cloud services using the HTTPS protocol on port 443 to the following hosts:
For the 'ingress' hosts, websocket protocol must also be enabled if the connection is being managed at a protocol level.
| URL | IP Address |
|---|---|
https://access.virsae.com | 203.89.183.135 |
| https://access2.virsae.com | 131.203.50.83 |
https://ingress.virsae.io | 20.221.234.35 |
https://ingress2.virsae.io | 20.108.175.212 |
| https://ingress3.virsae.io | 4.204.184.54 |
| https://ingress4.virsae.io | 20.70.31.244 |
| https://uploadstorage2.blob.core.windows.net | 20.150.40.4 |
https://uploadstorage3.blob.core.windows.net | 52.239.216.4 |
https://uploadstorage4.blob.core.windows.net | 20.60.242.227 |
https://virsae0storage.blob.core.windows.net | 52.239.149.36 |
https://api.virsae.com and https://api2.virsae.com | 52.159.104.104 |
BP collector externally reachable URL *See Note | BP collector externally reachable IP Address |
Note: BP collector externally reachable URL / IP Address is for Access Concentrator only. If your Business Partner does not use this feature this outbound access can be omitted.
Legacy Hosts and IP Addresses
Existing legacy VSM installations will also need to be able to access the following hosts using HTTPS and WCF (Net.TCP) Protocols on port 443, these are not required for new installations of VSM:
| URL | IP Address |
|---|---|
https://appliancecontrol.virsae.com | 20.221.220.37 |
https://servicegateway.virsae.com | 52.159.76.145 |
https://servicegateway2.virsae.com | 20.221.234.35 |
https://api.virsae.com | 52.159.104.104 |
Azure IP Addresses are subject to change without notice.
Network Connectivity Tables
The following ports are required to be open on the LAN/WAN for the VSM collector to function correctly.
| Network Port | Use |
|---|---|
TCP Port 443 outbound to Azure via Internet | Secure tunnel for all data transmission to VSM Cloud *See Note |
TCP Port 22 and 222 | Secure Linux session |
TCP Port 5022 | Secure SAT session |
TCP Port 443 and 8443 | Secure Browser session, IP Office Manager |
TCP Port 5023 | Telnet SAT session (only required for devices where SSH is not supported) |
TCP Port 23 | Telnet Linux session (only required for devices where SSH is not supported) |
UDP Port 514 | Syslog streaming |
TCP Port 22 | SFTP for backups (Optional) |
TCP Port 21 | FTP for Backups (Optional) |
UDP Port 69 | TFTP for Backups (Optional) |
TCP Port 540 | UUCP for Avaya CMS EHCI Stream (Optional) |
TCP Port 9000 | CDR streaming |
UDP Port 161 and 162 | SNMP |
UDP Port 5005 | RTCP |
TCP Port 80 | Microsoft SDN (Microsoft Lync/Skype4Business only) |
TCP Port 8443/8444 | Machine Proxy Agent |
N/A | ICMP Ping and Trace Route for connectivity |
TCP/UDP 3389 | Microsoft RDP |
TCP 80/8000/6000 | NEC PC Pro |
TCP 50802-13/7070/7071/8443 | IP Office Manager |
| TCP 1024-65535 | Business Partner engineers machines (Access Concentrator only) |
| TCP 443 | VSM Everywhere Client communication to Virtual Collector |
Note: The only outbound access required is to the VSM Cloud Computing service using HTTPS on TCP Port 443. No inbound connectivity is required. All other ports and protocols are for use within the network only.
Some ports and protocols will not apply to all implementations of VSM as they are specific to certain applications types.
VSM Connectivity Origination
The following table details the direction of traffic for each port and protocol used by the VSM collector.
| Network Port | Protocol | Host | Direction | Host |
|---|---|---|---|---|
TCP Port 443 | TLS 256 AES | VSM Collector | -> | MS Azure Cloud Computing |
TCP Port 22 and 222 | SSH | VSM Collector | -> | UC Servers |
TCP Port 5022 | SSH | VSM Collector | -> | UC Servers |
TCP Port 23 | Telnet | VSM Collector | -> | UC Servers |
TCP Port 5023 | Telnet | VSM Collector | -> | UC Servers |
TCP Port 443 and 8443 | HTTPS | VSM Collector | -> | UC Servers |
UDP Port 514 | UDP | VSM Collector | <- | UC Servers |
TCP Port 22 | SFTP | VSM Collector | <- | UC Servers |
TCP Port 21 | FTP | VSM Collector | <- | UC Servers |
UDP Port 69 | TFTP | VSM Collector | <- | UC Servers |
TCP Port 540 | UUCP | VSM Collector | <- | UC Servers |
TCP Port 9000 | TCP | VSM Collector | <- | UC Servers |
UDP Port 161 and 162 | SNMP Versions 1-3 | VSM Collector | <-> | UC Servers, Network Elements & IP Endpoints |
UDP 5005 | UDP | VSM Collector | <- | Media Gateways & IP Endpoints |
TCP Port 80 | HTTPS | VSM Collector | <- | Lync Dialog Listener |
TCP Port 8443/8444 | HTTPS | VSM Collector | <-> | Machine Proxy Agent |
N/A | ICMP | VSM Collector | -> | UC Servers, IP Endpoints, Media Gateways & SBC |
TCP/UDP 3389 | RDP | VSM Collector | -> | UC Servers |
TCP 80/8000/60000 | TCP | VSM Collector | -> | UC Servers |
TCP 50802-13/7070/7071/8443 | TCP | VSM Collector | <-> | UC Servers |
| TCP 1024-65535 | TCP | Partner VSM Collector | <- | Business Partner engineer machines |
| TCP 443 | TCP | VSM Virtual Collector | <- | VSM Everywhere Client |