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Network connectivity shows the response time based on a ping requests sent to the equipment.  An alarm is raised based on the Equipment Location Failed ping tests will result in an alarm being raised. Criteria defining ping failure is flexible, and is set in Network Connectivity configuration settings

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Network Interface shows the number of interfaces configured and their status, the drill down shows details detailed information about (Interface the interface including Mac address, Speed speed, Transmitted transmitted and received packets, discards and any Errors)errors.

Alerts will highlight when any of interfaces is down.

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 Network Interface Status with Alerts and drill down page

Dial-Peer Summary

Dial Peers identify call source and destination endpoints and define the characteristics that are applied to each call leg in a a call connection.

VSM monitors the following state for the dial peers and update the state accordingly every 3 minutes.:

  • Admin State  -  Administrative state of the dial peer .
  • Operate State  - Operational state of the dial peer
  • Keep Alive  -  Monitor Monitors the SIP trunk status through the use of SIP Options 


VSM also display displays the configuration of each of the dial peers which help helps IT team teams to rapidly identify the source of the problem and any problems. This reduces the impact to the business if any when any of dial peers is are down.

Alerts will be highlighted as red and orange amber based on the impact and currently it has the following logic:

Red - If Admin State & Operate State are  both down or the Keep alive Alive is in a busy out of service state.

OrangeAmber  - If Only Admin or Operate State is down.Image Removed

Dial Peer Summary with Alerts and drill down page

Call Legs

VSM monitors  the number of active call legs per protocol and update the dashlet  every 1 minute.:

  • Supported Protocols
    • H323
    • SIP
    • MGCP
    • SCCP
    • Multicast
    • CA Control
    • Telephony

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