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VSM monitors the control plane processor and memory displayed in dashlet dashlet  (Proc CPU & Memory) and data plane (Platform CPU & Memory) and refresh the data every 5 minutes. 

Network Connectivity

Network connectivity shows the response time based on a ping requests sent to the equipment.  An alarm is raised based on the Equipment Location Network Connectivity configuration settings

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Network Interface shows the number of interfaces configured and their status , the drill down shows details information about (Interface Mac address , Speed , Transmitted and received packets ,discards and any Errors).

Alerts will highlight when any of interfaces is down.

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 Network Interface Status with Alerts and drill down page

Dial-Peer Summary

Dial Peer is the term used by Cisco CUBE to identify how the calls should be routed.DialPeers Status  is checked every 3 minutesPeers identify call source and destination endpoints and define the characteristics that are applied to each call leg in a a call connection.

VSM monitors the following state for the dial peers and update the state accordingly every 3 minutes.

  • Admin State  -  Administrative state of the dial peer .
  • Operate State  - Operational state of the dial peer
  • Keep Alive  -  Monitor the SIP trunk status


VSM also display the configuration of each dial peers which help IT team to identify the source of the problem and the impact to the business if any when any of dial peers is down.


Alerts will be highlighted as red and orange based on the impact and currently it has the following logic:

Red - If Admin State & Operate State are  both down or Keep alive in busy out state.

Orange  - If Only Admin or Operate State is down.


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Dial Peer Summary with Alerts and drill down page

Call Legs

Display the number of active call legs per protocol.

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