View the real time status of your Trunks and the Edge used by that trunk. For each trunk you can see number of calls in both directions (incoming calls, outgoing calls) and total calls.
Clicking on a Trunk Base name will take the user to historical reports for the Trunk Group Call report.
RAG colors are applied for the following criteria:
| Trunk Base name | Red | when all child trunks are down |
| Trunk Base name | Amber | when one child trunk is down |
| Trunk Base name | Green | when everything is up |
| Genesys Cloud Edge | Red | when state value is inactive or deleted or when online value is off line |
| Genesys Cloud Edge | Green | when active and online |
