ASBC Configuration
Adding a new SBC Login
Create an Administrator account. The VSM Probe requires access with the same rights as the IPCS user.
Either use the IPCS credentials in VSM or, if you require a named account, engage your Business Partner or Avaya to create an account with the exact same rights as IPCS.
SNMP
SNMP is used to capture alarms raised by the Avaya SBC; VSM also queries the SBC via SNMP. The VSM Probe Server must be added as a destination for SNMP traps and also allowed to Query the SBC.
SNMP queries are configured via the Avaya SBC management portal – System Management> Device Specific Settings> SNMP.
You can configure SNMP v1, v2 or v3. Virsae recommends the use of v3 and V1 and V2 were only available on early releases of Avaya SBCE.
SNMP V1/V2
Select the SNMP v1/v2 tab then click the ‘Add’ button:
Add a Community Name, an IP address and a port for the SNMP traps to be sent to then click finish:
Avaya SBC Set SNMP v1/v2 Trap Destination Field Description
| Fields | Setting |
|---|---|
Community Name | Pick a name to suit your installation |
Traps | VSM collector IP Address:162 |
You should now see the details you have added in the SNMP v1/v2 tab.
Next click on the ‘Management Servers’ tab then click the ‘Add’ button:
Add the IP address of the VSM appliance Probe then click ‘Finish’:
Avaya SBC Set SNMP Management Server Field Description
| Fields | Setting |
|---|---|
IP Address | VSM appliance Probe Service IP Address |
The VSM IP address is the IP address of the VSM probe server (i.e. not the IP address of the physical server).
After this IP address add a colon and 162, e.g. 192.168.10.10:162.
SNMP V3
Select the SNMP v3 tab then click the ‘Add’ button:
When adding:
- Add a Username.
- Select the ‘authpriv’ radio button.
- Set a passphrase for both Auth and Priv.
- Set the Authentication protocol to ‘MD5’, Privacy protocol to ‘DES’, and the Privilege option to ‘Read’.
These settings need to match the setup within VSM for the SBC for SNMP V3.
Set the ‘Trap IP Address’ to the IP address of the VSM probe. All other settings remain default.
Avaya SBC Set SNMP v3 Trap Destination
| Fields | Setting |
|---|---|
Username | Set the username you wish to use for VSM e.g. virsae |
Authentication Scheme | AuthPriv |
AuthPassPhrase | Set a password that meets Avaya’s criteria |
Authentication Protocol | MD5 or SHA (Recommended) |
PrivPassPhrase | Set a password that meets Avaya’s criteria |
Privacy Protocol | DES |
Privilege | Read |
Trap IP Address | VSM probe IP address |
Port | Default – 162 |
Trap Profile | default |
Once complete, click 'Finish':
You should now see the details you have added in the SNMP v3.
Go to the ‘Management Servers’ tab, then click the ‘Add’ button.
Add the IP Address of the VSM Appliance Probe, then click 'Finish'.
Avaya SBC SNMP v3 Add Management Server IP Field Description
| Fields | Settings |
|---|---|
IP Address | VSM appliance Probe Service IP Address |
The VSM IP address is the IP address of the VSM probe server (i.e. not the IP address of the physical server).
After this IP address add a colon and 162, e.g. 192.168.10.10:162.
Syslog
To setup Syslog output from the Avaya SBC to VSM go to System Management> Device Specific Settings> Syslog Management:
Click on the 'Collectors' tab and click on the 'Add' button, choose LOG_LOCAL0 from the 'Facility' drop-down box and set the 'Collector Type' to 'Remote Syslog'.
Set the 'Protocol' to 'UDP' and the 'Address' to '(ip:port)' to the VSM appliance Probe Service IP Address and port 514. Finally, click 'Finish'.
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Avaya SBC Add Collector Profile Field Description
| Fields | Setting |
|---|---|
Facility | LOG_LOCAL0 |
Collector Type | Remote Syslog |
Protocol | UDP |
Address | ‘VSM appliance Probe Service IP Address’:514 |
Now click on the ‘Log Level’ tab and set the level of logging you want to be sent to the collector that was administered. Best practice would be to send all levels for all types.
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Once complete, click 'Save'. You can now log out of Avaya SBC.
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Backup/Restore
ADD BACKUP/RESTORE HERE
Web Portal Configuration
Add SBC
Log in to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular SBC and select ‘Manage Equipment’.
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.
A form will open which you can populate with the equipment details as per this table.
Select the Vendor ‘Avaya’ and Product ‘Session Border Controller’.
If you are adding more than one piece of the same equipment type, check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Web Portal – Add SBC Field Description
| Field | Setting |
|---|---|
Vendor | Avaya |
Product | Session Border Controller |
Equipment Name | Friendly name for this SBC |
Username | The administrative username you added to SBC earlier |
Password | The administrative password you added to SBC earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
SNMP
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the SBC:
SNMP V1 or V2
SBC SNMP V1/V2 Field Descriptions
| Fields | Setting |
|---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the SBC |
SNMP V3
ACM SNMP V3 Field Description
| Fields | Setting |
|---|---|
Version | V3 |
Username | SNMP V3 Username (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Password (refer to technical requirements forms) |
Test Access
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the SBC using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
- The SSH test ensures the VSM probe can connect to, and log in using the account configured.
- The SNMP test ensures an SNMP query can be run.
Once testing is successful, click Add.