The license trend report below has been used to visualize the rate of consumption of Logged-in ACD Agents. Using this report data, call center management can move quickly to purchase additional licenses, prior to the ceiling of 2200 agents being breached.
The license trend report below has been used to visualize the rate of consumption of Logged-in ACD Agents. Using this report data, call center management can move quickly to purchase additional licenses, prior to the ceiling of 2200 agents being breached.