Increasingly more, organizations are using UC technology stacks which are partially, or entirely cloud based, for example: Teams, Genesys, Pure Cloud.
The VSM Virtual (Virsae Cloud) data collector specializes in just that.
This collector sits sit alongside existing collectors - Hardware (legacy), software, raspberry pi, and Linux OVM and managed under Equipment Locations.
It is only possible to add one single virtual collector per customer. It is not possible to change an existing collector to a Virtual collector.
The types of equipment that can be added to the Virtual collector, are initially limited, but will be extended over the course of 2021.
Watch this space for more functionality coming soon. Contact you would like to find out more, or take it for a test drive, contact your CSM.