This report measures processor capacity usage and broken down into various activities over selected period of time. Note that this report is an application view of processor performance and tracks capacity of:
- Static processing
- Call processing
- System Management
Processor occupancy needs to be carefully monitored to ensure the hardware is operating within accepted tolerances.
Although Call Processing itself is protected through process encapsulation within the Avaya Aura Communication Manager application, this only provides priority access to the processor. System faults can push processor occupancy to a point where updating adjunct applications and call processing is slowed. This can lead to unexpected behavior of these applications. Processor Capacity can be used in conjunction with Availability Management to immediately identify and notify in regard to this type of incident, allowing engineers to take steps to reduce loading before business is impacted.
Example 1
In this example, processor occupancy is within recommended levels. If total occupancy exceeds 70%, engineering teams will be immediately notified. Note how low the VSM (System Management) occupancy is. VSM has a very small footprint when compared to other management applications.
