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Holiday tables exist at both a customer and business partner level as each of these have their own set of alarm rules and workflows available.

Manage Holiday Tables

Holiday tables is accessible directly from the Service Desk menu.

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  • view the holiday table configuration and from here edit the configuration
  • view the service hours associated with this holiday table
  • delete the holiday table

Create a holiday table

A Create button at the bottom of the holiday table window enables you to create a new table. Once created it can be edited as below.

Edit a holiday table

To edit a table, right click on a holiday table and select view. The table will be displayed in a new window and an Edit button displayed. Click the Edit button.

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