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  • Supported values of greater or equal to (>=) 0-100 % can be set.

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  • To display Equipment ID Under Cloud Service for Genesys

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For more information on configuring VME Everywhere click here...

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VSM Everywhere Profile Group settings

Cloud Services Equipment ID

We've added a column to display the Equipment ID for your Cloud Services and added the function to 'copy to clipboard' with one click.

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Bug Fixes - New Dashboards-preview

  • SIP Response Summary dashlet - Limited Number the number of Selected Source Equipment to a maximum of 5. After five are selected the remaining equipment will be greyed out and cannot be selected.
  • Dashboard header link leads to blank page.arrow head (on top right of dashboard) now correctly opens to show branding logo. Clicking again hides the branding logo. 


Other Bug Fixes

  • Alarm report would not load the Equipment list.Unable to get Latest Headset Data API call details.
  • Get Latest Device Data query was not getting data for the specified data date and time. This manifested as missing Headset details and Headset Audio Transaction.
  • VSM-E Profile Groups, the Probe Settings Dropdown is now only selectable on in Edit Mode.
  • Added validation for Profile Group name. Note that now no spaces are allowed in name.
  • Some configured Windows Servers were not showing under Manage Equipment Page.
  • Alarms Report was no longer showing negative duration values.

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