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This section makes frequent use of data contained in the Technical Requirements. All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section. |
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Introduction
There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal. Both are covered here.
Table of Contents
AAM Configuration
Adding a new AAM Login
The VSM Probe requires access to Avaya Aura Messaging with the appropriate user rights. This can be achieved by creating a new user within Avaya Aura Messaging with user profile 18, or a read-only account with same level of access.
Browse to the Avaya Aura Messaging and login. Click on Security > Administrator Accounts and select Add Login and Privileged Administrator and click submit:
AAM Administer account
Enter details as per the table below:
AAM Add Login
ACM Add Login Field Description
Fields | Setting |
Login name | Choose a Login name (refer to technical requirements forms) |
Additional groups (Profile) | prof18 |
SAT Limit | none |
Date to disable account | Leave blank |
Password | Choose a password (refer to technical requirements forms) |
Force password change | No |
Click Submit.
Configuring SNMP
SNMP traps are used to capture alarms raised by Avaya Aura Messaging, and to allow VSM to query certain information.
Click on SNMP > Agent Status. To make changes to SNMP configuration the Master Agent must first be stopped by clicking the ‘Stop Master Agent’ button:
AAM SNMP Stop Master Agent
The VSM Probe Server collector must then be added as a destination for SNMP traps. For this reason the VSM Probe Server collector must be assigned a fixed IP address. Click on SNMP > FP Traps> Add/Change. Enter the details in the SNMP Version 3 option and click the Submit button:
AAM SNMP Add IP AddressAAM SNMP V3 Field Description
Fields | Setting |
IP address | IP address of the VSM |
collector | |
Notification | trap |
User Name | Choose an SNMP User Name (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Choose an Authentication Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Choose a Privacy Password (refer to technical requirements forms) |
Engine ID | Not required |
After adding the SNMP destination, it should be listed on the FP Traps page.
Add SNMP Access
To add SNMP Access, you must administer an SNMP Agent with the following steps:
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| You can use the Agent Status webpage to change the state of Master Agent and to check the state of the subagents. If the subagent is connected to Master Agent, the status of each subagent is UP. If the status of Master Agent is Down and the status of the subagent is UP, the subagent is not connected to Master Agent. |
Web Portal Configuration
Add AAM
Login to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (ApplianceCollector) that will serve this particular AAM and select ‘Manage Equipment’.
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.
A form will open which you can populate with the equipment details as per the table below.
Select the Vendor ‘Avaya’ and Product ‘Aura Messaging’.
Web Portal – Add Equipment
If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Table 3 – Web Portal – Add AAM Field Description
Field | Setting |
Vendor | Avaya |
Product | Aura Messaging |
Equipment Name | Friendly name for this AAM |
Username | The administrative username you added to AAM earlier |
Password | The administrative password you added to AAM earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
Web Portal - AAM Configure Equipment
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the AAM:
SNMP V1 or V2
Web Portal – AAM SNMP V1/V2 Query
AAM SNMP V1/V2 Field Descriptions
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Fields
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Setting
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Version
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V1, V2
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SNMP Community String
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Community String as administered on the AAM
SNMP V3
Web Portal – AAM SNMP V3 Query
AAM SNMP V3 Field Description
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Fields
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Setting
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Version
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V3
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Username
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SNMP V3 Username (refer to technical requirements forms)
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Authentication Protocol
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SHA
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Authentication Password
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Password (refer to technical requirements)
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Privacy Protocol
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DES
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Privacy Password
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Password (refer to technical requirements forms)
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Test Access
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AAM using the settings you have entered:
Web Portal – AAM Test Access
Both SSH and SNMP should return success. If not, trouble-shoot troubleshoot the configuration.
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| The SSH test ensures the VSM probe collector can connect to, and login using the account configured. |
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