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  1. Logon as 'root'
  2. Run the command:

    Code Block
    languagetext
    $ Username {choose a username} password {choose a password} access-type admin


  3. You will then be prompted to enter a password for your new user account.
  4. Once complete test Test you can login to the Gateway with the new credentials.

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{VSM Probe IP ADDRESS} is the IP address of the VSM collector.


Note
Note: 'Public' is used as an example and is not recommended for production systems


Check that the INAD SNMP alarms are enabled by executing the following command:

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To complete the SNMP configuration in Avaya Communication Manager, the VSM probe server must be added to the IP Node names table as shown below and then that Name used in the IP Options page.

This configuration allows VSM to request information via SNMP query:

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FieldsSettings

Download Flag?

Y

Community String

SNMP Community to query phones (Note: 'Public' is used as an example and is not recommended for production systems)

Source Address

VSM collector IP node-name (refer

Source Address

VSM collector IP node-name (refer to technical requirements forms)

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Warning

After these entries have been put into the settings file you will need to restart SIP endpoints for them to take effect.

Avaya Agent For Desktop RTCP

If you are using Avaya Agent for desktop, the RTCP settings need to be set on each client using the following steps:

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  1. In the Avaya Agent for Desktop Configuration window, select the Advanced tab.
  2. In the RTCP Monitoring Server Settings section, perform the following actions:
    1. In the Address field, type the IP address of the VSM collector.
    2. In the Port field, type the port number of the VSM RTCP receiver.
    3. In the Period field, enter ‘5 seconds’.
  3. Click Save.

Web Portal Configuration

Add ACM

Log in to the VSM web portal using your credentials and password.

Avaya One-X Communicator RTCP

Avaya One-X Communicator supports sending RTCP packets to VSM. The following settings are required on each instance of One-X Communicator.

Before you begin, please close Avaya One-X Communicator, then:

  1. Open the config.xml file located in C:\Users\<username>\AppData\Roaming\Avaya\Avaya one-X Communicator
  2. Enter the IP Address of the VSM Collector e.g. 192.168.1.200
No Format
<parameter>
<name>RtcpMonitoringIPAddress</name>
<value>192.168.1.200</value>
</parameter>

      3. Enter the port of the RTCP Receiver on the VSM Collector e.g. the default is 5005

No Format
<parameter>
<name>RtcpMonitoringPortNumber</name>
<value>5005</value>
</parameter>

      4. Enter the time period in seconds for sending RTCP packets to the VSM Collector, the default is 5.

No Format
<parameter>
<name>RtcpMonitoringPeriod </name>
<value>5</value>
</parameter>

      5. Save the config.xml file

You can now reopen One-X Communicator.

Web Portal Configuration

Add ACM

Log in to the VSM web portal using your credentials and password.

For your customer, select Service Desk > Equipment Locations.

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Also administered via Session Manager if applicable) then click the '+' button.

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EX:Network Connectivity Excerpt
EX:Network Connectivity Excerpt

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EX:Tagging Excerpt
EX:Tagging Excerpt

Testing Alarm Receipt

In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':

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Sometimes the name assigned to the IP Network Region in the ACM configuration is not meaningful to the Business Partner and VSM’s Site Mapping feature allows you to customise this.


Tip

Site Mapping will only be available after VSM has performed its initial data collection on the ACM, therefore it is recommended that this is a ‘day 2’ administration.


Navigate to the customers ‘Manage Equipment’ page, right-click, and select ‘Edit’ on the ACM you wish to add site mapping for.

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