...
- Logon as 'root'
Run the command:
Code Block language text $ Username {choose a username} password {choose a password} access-type admin- You will then be prompted to enter a password for your new user account.
- Once complete test Test you can login to the Gateway with the new credentials.
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{VSM Probe IP ADDRESS} is the IP address of the VSM collector.
| Note |
|---|
| Note: 'Public' is used as an example and is not recommended for production systems |
Check that the INAD SNMP alarms are enabled by executing the following command:
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To complete the SNMP configuration in Avaya Communication Manager, the VSM probe server must be added to the IP Node names table as shown below and then that Name used in the IP Options page.
This configuration allows VSM to request information via SNMP query:
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| Fields | Settings | ||
|---|---|---|---|
Download Flag? | Y | ||
Community String | SNMP Community to query phones (Note: 'Public' is used as an example and is not recommended for production systems) | ||
Source Address | VSM collector IP node-name (refer | Source Address | VSM collector IP node-name (refer to technical requirements forms) |
...
| Fields | Setting |
|---|---|
Primary/Secondary Output Format (use whichever is spare) | Unformatted |
Primary/Secondary Output Format (use whichever is spare) | CDR1 or 2 |
Submit the form.
Configure RTCP for VQM
Disconnect Information in place of FRL (populates FRL column in Service Desk > Call Details ) | 'y' if disconnect information is required 'n' if FRL information is required |
Submit the form.
Configure RTCP for VQM
The following changes are required to The following changes are required to define the VSM Probe as the destination for RTCP (Voice Quality) traffic from the UC environment:
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| Warning |
|---|
After these entries have been put into the settings file you will need to restart SIP endpoints for them to take effect. |
Avaya Agent For Desktop RTCP
If you are using Avaya Agent for desktop, the RTCP settings need to be set on each client using the following steps:
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- In the Avaya Agent for Desktop Configuration window, select the Advanced tab.
- In the RTCP Monitoring Server Settings section, perform the following actions:
- In the Address field, type the IP address of the VSM collector.
- In the Port field, type the port number of the VSM RTCP receiver.
- In the Period field, enter ‘5 seconds’.
- Click Save.
| Warning |
|---|
ADDING: Avaya OneX Agent/Communicator |
Web Portal Configuration
Add ACM
Log in to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations.
Avaya One-X Communicator RTCP
Avaya One-X Communicator supports sending RTCP packets to VSM. The following settings are required on each instance of One-X Communicator.
Before you begin, please close Avaya One-X Communicator, then:
- Open the config.xml file located in C:\Users\<username>\AppData\Roaming\Avaya\Avaya one-X Communicator
- Enter the IP Address of the VSM Collector e.g. 192.168.1.200
| No Format |
|---|
<parameter>
<name>RtcpMonitoringIPAddress</name>
<value>192.168.1.200</value>
</parameter> |
3. Enter the port of the RTCP Receiver on the VSM Collector e.g. the default is 5005
| No Format |
|---|
<parameter>
<name>RtcpMonitoringPortNumber</name>
<value>5005</value>
</parameter> |
4. Enter the time period in seconds for sending RTCP packets to the VSM Collector, the default is 5.
| No Format |
|---|
<parameter>
<name>RtcpMonitoringPeriod </name>
<value>5</value>
</parameter> |
5. Save the config.xml file
You can now reopen One-X Communicator.
Web Portal Configuration
Add ACM
Log in to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations.
Right-click on the Equipment Location (Collector) Right-click on the Equipment Location (Collector) that will serve this particular UC Server and select 'Manager Equipment'.
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SNMP V1 or V2
ACM SNMP V1/V2 Field DescriptionsField Descriptions
| Fields | Setting |
|---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the ACM |
SNMP V3
Table 15 – ACM SNMP V3 Field Description
| Fields | Setting |
|---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the ACM |
SNMP V3
Table 15 – ACM SNMP V3 Field Description
...
Version
...
V3
...
Username
...
SNMP V3 Username
...
Authentication Protocol
...
SHA
...
Authentication Password
...
Password
...
Privacy Protocol
...
DES
...
Privacy Password
...
Password
Under the 'Avaya Phones' section enter the SNMP Community String to be used for querying phones (administered earlier in ‘System-Parameters IP-Options, and the 46xx settings file.
Also administered via Session Manager if applicable) then click the '+' button.
Testing Alarm Receipt
In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':
The command should execute successfully. If not, troubleshoot the configuration.
Return to the home page. For the particular customer, select Availability Manager > Manage Alarms.
The Test should show as an alarm. If not, troubleshoot the SNMP Trap configuration.
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V3 | |
Username | SNMP V3 Username |
Authentication Protocol | SHA |
Authentication Password | Password |
Privacy Protocol | DES |
Privacy Password | Password |
Under the 'Avaya Phones' section enter the SNMP Community String to be used for querying phones (administered earlier in ‘System-Parameters IP-Options, and the 46xx settings file.
Also administered via Session Manager if applicable) then click the '+' button.
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Testing Alarm Receipt
In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':
The command should execute successfully. If not, troubleshoot the configuration.
Return to the home page. For the particular customer, select Availability Manager > Manage Alarms.
The Test should show as an alarm. If not, troubleshoot the SNMP Trap configuration.
| Tip |
|---|
This test has ACM generate an SNMP trap and ensures VSM receives the same. |
Test Access
Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the ACM using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
- The SSH test ensures the VSM collector can connect to, and log in using the account configured.
- The SNMP test ensures an SNMP query can be run.
Once testing is successful, click Add.
Configure Site Mapping (Optional)
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Sometimes the name assigned to the IP Network Region in the ACM configuration is not meaningful to the Business Partner and VSM’s Site Mapping feature allows you to customise this.
| Tip |
|---|
Site Mapping will only be available after VSM has performed its initial data collection on the ACM, therefore it is recommended that this is a ‘day 2’ administration. |
Navigate to the customers ‘Manage Equipment’ page, right-click, and select ‘Edit’ on the ACM you wish to add site mapping for.
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