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VSM is now available in the Genesys App Foundry store.

On the Avaya Session Manager (ASM) System Health dashlet, we've updated the status labels

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on the SIP Entities

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pane. These are now Up, Up (Errors), and Down

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, and have been updated on the dashlet and the drill

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Previously down detail. Previously these were shown as Good, Satisfactory and Poor.

Bug Fixes

Dashboard_Preview

We've fixed the issue where the the Access Concentrator option was missing from dashlets for a Business Partner. This impacted the Alarm Summary dashlet and System Health Summary dashlet. When the remote access is enabled in the Customer Details screen, the Open Access Concentrator option will be available to select.

Other bugs

When editing a scheduled schedule for the CMS Call Trace report, the criteria values were not displaying on screen. This has now been fixed and all of the configured CMS Criteria information (in DB) are now displayed in all the fields when when editing a scheduled report.

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