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Headset Calls tab showing detail when a call is expanded using the arrowhead

Creating a Profile Group

A Profile Group represents a set of metrics that the VSM-E client will track.

Assigning the Profile Group to the device determines what metrics VSM-E needs to collect per device. For more information go here...

Editing the Profile Group assigned to a device

You can edit a device from the VSM-E Devices page, and assign another Profile Group using the "Set Profile Group" button. This is greyed out until at least one device is selected by using the selection boxes in the left hand column. 

Note: Only existing Profile Groups will show in the selection drop-down box. If you require a new Profile Group, you can create one if you have Administrator permissions. Read how here...

NOTE: Editing requires VSM Everywhere devices to have probe version 1.0.61 and above.