There are two parts to the configuration, the first being the server(s) under management, and the second being the supporting configuration on the web portal.

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Enter details as per the table below:Image RemovedACM Add Login Field Description Anchor_Toc47532016_Toc47532016

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Click Submit.

Once this account has been created, test it has the correct privileges by logging onto the ACM SAT and Linux CLI and running the following non-destructive commands:

ACM SAT:

$ display system-parameters customer-options
$ list registered-ip-stations
$ list measurements occupancy summary
$ status ip-network-region
$ monitor security-violations station-security-codes
$ display alarms
$ test port

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1. Logon as 'root'

2. Run the command:

   Code Block
   language text
   $ Username {choose a username} password {choose a password} access-type adminaccess-type admin

   
   

3. You will then be prompted to enter a password for your new user account.
4. Once complete test Test you can login to the Gateway with the new credentials.

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The VSM collector must be allowed to query the Avaya Communication Manager via SNMP.
Click on SNMP > Access. Click on 'Add/Change'.

SNMP Access Add/Change

Enter the details in the SNMP Version 2c or 3 option and click the Submit button:

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{VSM Probe IP ADDRESS} is the IP address of the VSM collector.

Check that the INAD SNMP alarms are enabled by executing the following command:

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To complete the SNMP configuration in Avaya Communication Manager, the VSM probe server must be added to the IP Node names table as shown below and then that Name used in the IP Options page.

This configuration allows VSM to request information via SNMP query:

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Submit the form.

Configure RTCP for VQM

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Avaya Agent For Desktop RTCP

If you are using Avaya Agent for desktop, the RTCP settings need to be set on each client using the following steps:

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1. In the Avaya Agent for Desktop Configuration window, select the Advanced tab.
2. In the RTCP Monitoring Server Settings section, perform the following actions:
   1. In the Address field, type the IP address of the VSM collector.
   2. In the Port field, type the port number of the VSM RTCP receiver.
   3. In the Period field, enter ‘5 seconds’.
3. Click Save.

Web Portal Configuration

Add ACM

Log in to the VSM web portal using your credentials and password.

For your customer, select Service Desk > Equipment Locations.

Right-click on the Equipment Location (Appliance) that will serve this particular UC Server and select 'Manager Equipment'.

Avaya One-X Communicator RTCP

Avaya One-X Communicator supports sending RTCP packets to VSM. The following settings are required on each instance of One-X Communicator.

Before you begin, please close Avaya One-X Communicator, then:

1. Open the config.xml file located in C:\Users\<username>\AppData\Roaming\Avaya\Avaya one-X Communicator
2. Enter the IP Address of the VSM Collector e.g. 192.168.1.200

<parameter>
<name>RtcpMonitoringIPAddress</name>
<value>192.168.1.200</value>
</parameter>

      3. Enter the port of the RTCP Receiver on the VSM Collector e.g. the default is 5005

<parameter>
<name>RtcpMonitoringPortNumber</name>
<value>5005</value>
</parameter>

      4. Enter the time period in seconds for sending RTCP packets to the VSM Collector, the default is 5.

<parameter>
<name>RtcpMonitoringPeriod </name>
<value>5</value>
</parameter>

      5. Save the config.xml file

You can now reopen One-X Communicator.

Web Portal Configuration

Add ACM

Log in to the VSM web portal using your credentials and password.

For your customer, select Service Desk > Equipment Locations.

Right-click on the Equipment Location (Collector) that will serve this particular UC Server and select 'Manager Equipment'.

At the bottom of the 'Manage Equipment' At the bottom of the 'Manage Equipment' page click on the 'Add Equipment' button.

A form will open which you can populate with the equipment details using this the table below.

Select the Vendor 'Avaya' and product 'Communication Manager'.

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Web Portal – Add ACM Field Description

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Also administered via Session Manager if applicable) then click the '+' button.

Test Access

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the ACM using the settings you have entered:
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Manager if applicable) then click the '+' button.

Testing Alarm Receipt

In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':
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The command should execute successfullyBoth SSH and SNMP should return success. If not, troubleshoot the configuration.

1. The SSH test ensures the VSM probe can connect to, and log in using the account configured.
2. The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.

Testing Alarm Receipt

In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':
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The command should execute successfully. If not, troubleshoot the configuration.
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Return to the home page. For the particular customer, select Availability Manager > Manage Alarms.

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Return to the home page. For the particular customer, select Availability Manager > Manage Alarms.

The Test should show as an alarm. If not, troubleshoot the SNMP Trap configuration.

Test Access

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the ACM using the settings you have entered:
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Both SSH and SNMP should return successThe Test should show as an alarm. If not, troubleshoot the SNMP Trap configuration.

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1. The SSH test ensures the VSM collector can connect to, and log in using the account configured.
2. The SNMP test ensures an SNMP query can be run.

Once testing is successful, click Add.

Configure Site Mapping (Optional)

VSM uses the IP Network Region names in Reports and Alarms.

Sometimes the name assigned to the IP Network Region in the ACM configuration is not meaningful to the Business Partner and VSM’s Site Mapping feature allows you to customise this.

Navigate to the customers ‘Manage Equipment’ page, right-click, and select ‘Edit’ on the ACM you wish to add site mapping for.

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