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Administration of Microsoft Teams in VSM is now complete. You can now optionally configure Line URI data.
Line URI data collection (Optional)
VSM has a facility to collect Line URI data and provide produce a daily document which contains all users and their associated information including Line URI details. The documents are produced daily at 01:20 UTC.
This document will contain the following fields for each Teams user: InterpretedUserType, DisplayName, Alias, UserPrincipalName, LineURI, Title, Office, City, StateOrProvince. These daily documents are located within 'Files and Folders > Teams Cloud Service'.
To setup data collection select the 'Line URI' tab when creating or editing the Teams Service in 'Manage Cloud Services'.
By default authentication for the Line URI data will be via the Application-based authentication already created, however this will need to have a specific role added to it as detailed below. The alternative to Application-based authentication is to authenticate with a specific user.
Application-based Authentication (Default)
Browse to Azure Portal AD https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade
In the search bar at the top search for 'Microsoft Entra roles and administrators' and then select it.
In the search tool search for 'Teams', double click 'Teams Communications Support Specialist'
Click on 'Add Assignments'
Search for the previously created App, then check the box next to it. Once done click the 'Add' button at the bottom
Service Account Authentication (optional)
If you do not wish to use the Application-based authentication a A service account will need to be created in Azure AD which has the role of 'Teams AdministratorTeams Communications Support Specialist', an existing account with this role can also be used:.
Create service account
In Azure AD click 'New User> Create new user'
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Click the 'Assignments' tab, then click 'Add role'.
Search the directory doles roles for 'Teams AdministratorCommunications Support Specialist' and check the box for this.
Then click on 'Review +create' at the bottom left of the screen.
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Azure AD setting are now complete.
VSM Configuration
Open VSM and navigate to 'Service Desk> Equipment Locations> (right click the Virtual location) >Manage Cloud Services'
Right click the Teams service you wish to add Line URI configuration for, then select 'Edit'. Select the 'Line URI' tab and populate the following fields:
If you used Application-based authentication simply check the 'Enable Line URI collection' box.
If you opted for Service account authentication check the 'Enable Line URI collection' box, then move the radio button to 'Use Service Account' then populate the 'Account' and 'Credential' fields
| Field | Value |
|---|---|
| Account | Username of the service account |
| Credential | Password of the service account |
Account SKU Id (optional)
If this field is blank, user data for all O365
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SkuPartNumber's will be collected. If you wish to limit data collection to users of a specific O365
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AccountName and SkuPartNumber then this field will need to be populated..
| Note |
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This is a two part field made up of the ‘AccountName’ and the ‘SKUPartNumber’ in the format Accountname:SkuPartNumber. The AccountName is optional so you can just enter the SkuPartNumber if there is not more than one AccountName for the MS Teams Service |
The AccountName and SkuProductNumber can be obtained by an Azure AD administrator for the business, they will need to have the Microsoft Graph PowerShell SDK installed:
Via Powershell run the command: Connect-Graph -scopes Organization.read.all
Then run the command Get-MgSubcribedSku, the output of this command will provide you with the AccountName and the SkuPartNumber’s to choose from.
Once complete click 'Save'
Site Mappings (Optional)
VMS has a feature that allows custom site names to be added to IP address ranges. Call records with participants in the mapped IP address range will be included under that Custom Site Name in the Microsoft Teams Call Summary dashlet (medium size and larger).
When in the Add or Edit screen for a Microsoft Teams Services select the 'Site Mappings' tab.
Enter the IP address range by specifying the starting and ending IP addresses for a Custom Site Name. The format is nnn.nnn.nnn.nnn
- A maximum of 6 unique Custom Site Names can be entered.
- The Custom Site Name can be duplicated if multiple IP address ranges are required for a site.
- Start and End IP address can be the same to allow viewing a single device such as a Microsoft Teams Room.
Once you have populated the fields for a site click the '+ ' button to add it to the list.
One you have completed all sites, click the 'Save' button.