Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Note: You must have Microsoft Visio or Visio Viewer for your browser in order to open and review these schematics.

Overview

  1. Click on Configuration Manager > As Built Schematics
    1. As appropriate for your UC environment, a list of Vector, Media Gateway, Network Region and Control Network Diagrams will be provided, in the “Files and Folders” view.
  2. Right click on the diagram you wish to view, select download, and then select the Open button (or, just double click the filename).
    1. You will then be presented with the diagram filename in Windows Explorer view. Double click the file to open it
    2. Examples of the various As Built Schematics are found in the Customer User Guide.

Table of Contents
minLevel2

ACM Vector diagrams

ACM Vector Diagrams give you a view of your call flows. These are your as-built diagrams and can be easily modified using visio. 

  1. There is a Vector Overview page showing a summary view of all vectors.
    1. Red denotes that there is no links to use this vector such as VDN or route-to steps.
    2. Right click on a shape, select Data and then Shape data to turn on shape data and reveal additional information
    3. For Green vectors, Shape data on the Vector Home page shows related VDN, Skills and related route-to steps utilizing a vector.
  2. Hover over a shapes for hyperlinks :Hyperlinks to additional pages of information; hold the Ctrl key and click on the hyperlinks to be taken to the pages.
  3. Where you see a home symbol this is a Hyperlink back to the main page.
  4. Shape data on the Vector Home page shows related VDN and Skills and related route-to steps utilizing a vector.
  5. Route to VDN steps have a hyperlink to the vector used by that VDN.
  6. Route to VDN steps within a vector have a hyperlink to the vector used by that VDN.
    1. the extension number must be configured as a VDN for there to be a hyperlink
  7. Shape data contains the name of
    1. any associated VDN
    2. Steps routed to another vector
    3. Incoming steps from another vector
    4. Skills used including the VDN Skill 1st, 2nd and 3rd if applicable


Image Added

Example: ACM Vector Overview Page - Shape Data

Image Added

Example: Vector 702 -  Step details with shape data showing Route-to Destination 


Image Added

Example: Schematic for one ACM Vector

Network Topography diagram

VSM has the ability to perform a full Network scan using SNMP queries and present this in tabular and network topography diagram. 

Once you have downloaded the Schematic diagram:

  1. You can hover over a server for hyperlinks; if there is a link then hold the Ctrl key and click on the hyperlinks to be taken to the applicable page.
  2. Select from multiple tabs in the visio diagram. (Depends on configuration)



 Image Added

Network Topography schematic diagram