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Table of Contents
Dashboards - preview updates

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Dashlet for Genesys Conversations

Genesys Conversation Summary dashlet - Phase 1 has been released showing stream quality of the for completed conversations and the modalities being used.

It can be run for the summary periods of 1, 6 12 and 24 hours. It is a an historical dashboard that updates every fifteen minutes. 

Other Dashboard-Preview improvements

Linux Health dashlet - We've added a new command to get more accurate CPU performance counter dataresolved the frequent appearance of the Connection Lost notice due to it being too sensitive.

Avaya Experience Portal (AEP) system health dashlet - on the Application Status panel we've improved the name readability by making the column wider and added a mouseover to display the full name.

Linux Health dashlet - We've added a new command to get more accurate CPU performance counter data.

Avaya SBC  - Network interface pane was never displaying more than three interfaces. Now the correct number are showing.

ACM System Health Summary - We've fixed the issue where the Dashboard did not load when you selected 'All" locations.


Bug Fixes

After recent penetration testing, we've made security improvements by removing all occurrences of cross-site scripting and on-screen validations. We've also added time balancing for logins to defend against username enumeration attacks.