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Select the ‘System Events’ tab and then the ‘Configuration’ sub-tab, Check the ‘SNMP Enabled’ box and enter the preferred community name ‘public’ and the ‘SNMP Port’ 161. Click OK.
| Note |
|---|
| Note: 'Public' is used as an example and is not recommended for production systems |
SNMP Agent Field Descriptions
Fields | Setting |
SNMP Enabled | Checked |
Community NamePublic | Preferred Community name |
SNMP Port | 161 |
Select the ‘Alarms’ tab and click on the ‘Add’ button.
Click the radio button for ‘Trap’, Enter the IP address of the VSM Probe into the ‘Server Address’ field, 162 in the ‘Port’ field, public your preferred community name in the ‘Community’ field, select IP Office from the ‘Format’ drop down, and select warnings from the ‘Minimum Severity Level’ dropdown.
In the Events box, select all alarm types or only those you are interested in then click ‘OK’.
| Note |
|---|
Note: 'Public' is used as an example and is not recommended for production systems |
SNMP Trap Field descriptions
Fields | Setting |
Server Address | IP address of the VSM Probe |
Port | 162 |
CommunityPublic | Preferred community name |
Format | IP Office |
Minimum Severity Level | Warnings |
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Select the ‘LAN1’ tab, then the ‘VoIP’ sub tab. Enter Uncheck the 'Enable RTCP Monitoring on port 5005' box and then enter the IP address of the VSM Probe into the ‘RTCP Collector IP Address for Phones’ field. Click ‘OK’.
Lan1: Voip - RTCP Field descriptions
Field | Setting |
RTCP Collector IP Address IP Address for Phones | IP Address of the VSM Probe |
Enable RTCP Monitoring on Port 5005 | Unchecked |
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Select the 'Telephony' tab, at the bottom left of this tab complete the 'RTCP Collector Configuration' details.
Telephony - RTCP Collector Configuration
Field | Setting |
Send RTCP to an RTCP Collector | Checked |
| Server Address | IP Address of the VSM Probe |
| UDP Port number | 5005 (or the specific port administered for your VSM RTCP Collector) |
RTCP Reporting Interval (secs) | 5 |
Configure Service User account for Web Services API
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In the Security Settings Menu right-click on ‘Rights Groups’ and select ‘New’
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From the Security Settings Tree select ‘Service Users’ then right-click in the ‘Service Users’ pane and select ‘New’
| Info |
|---|
| On some versions of IP Office, you right-click on ‘Service Users tree’ to select ‘New’. |
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This user account is now administered in the IP Office.
If you do not see data from the Webservice user, then it would pay to check the following setting is unchecked.
Web Portal Configuration
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Login to the VSM web portal using your credentials and password. For the particular customer, select Service Desk > Equipment Locations.
Right-click on the Equipment Location (Appliance) that will serve this particular IP Office and select ‘Manage Equipment’:
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