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  • Start an SSH session. At the command prompt type:

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    $ su root
    • When prompted enter the 'root' user password.
  • Use the command:

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    $ useradd {NAME}
    • where NAME is the account name to create.

  • Use the command: 

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    $ passwd {NAME}
    • where NAME is the account name created above.

  • Hit enter. Enter the password then hit enter again.

  • You will now need to give this account 'custadmins' and 'suser' permissions. This will allow the new account to run the commands required to collect data. To do this enter the command:

    • For versions below 10.2 use the following command:
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$ usermod -G 1000,1005 {NAME}
    • For versions 10.2 and above use the following command:
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$ usermod -G 1000,1007 {NAME}


  • Enter the command: 

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    $ chage –M 99999 {NAME}
    • To set the System Manager account password to: "not expire".

    • NAME is the account created above.

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SET SNMPADD {VSM Probe IP Address (V4)}
SET SNMPSTRING {SM SNMP Community Name or public}

Configure RTCP Monitoring and Endpoint SNMP Query

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Scroll down to the CDR section and configure as per the table below.


SM CDR Field Description

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CDRSection
CDRSection

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Scroll down to the Logging section and configure as per the table below.


If no Syslog Servers are populated, check ‘Enable Syslog Server 1’ or ‘Enable Syslog Server 2’ and fill out the form fields.

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Select the Session Manager you wish to configure from the 'Session Manager Instances' list, then click the 'Read' button at the top of the page

Configure using the table below, then click the 'Commit' button at the top of the page. Repeat this for any other Session Managers you wish to administer for SIP Trace output.

SM SIP Tracer Field Description

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SIPTracer6-7
SIPTracer6-7

Field

Setting

Send Trace Method

Syslog

Tracer Enabled

Checked

Trace All Messages

Checked

From Network to Security ModuleUnchecked or Grey
From Server to Security ModuleUnchecked or Grey
Trace Dropped MessagesUnchecked or Grey
Send Trace to a Remote ServerChecked

Remote Server FQDN or IP Address

IP Address of VSM collector

Stunnel PortGrey (Not Required)
From Security Module to NetworkUnchecked or Grey
From Security Module to ServerUnchecked or Grey
Max Dropped Message Count1 or higher
Send Trace MethodSyslog (Unsecure UDP)


Info

‘Max Dropped Message Count’ cannot be zero. Increase this to 1 at a minimum. 

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SM SIP Tracer Field Description

Syslog
FieldSetting

Remote Server FQDN or IP Address

IP Address of VSM collector

Tracer Enabled

Checked

Trace All Messages

Checked

From Network to Security ModuleUnchecked or Grey
From Security Module to NetworkUnchecked or Grey
From Server to Security ModuleUnchecked or Grey
From Security Module to ServerUnchecked or Grey
Trace Dropped MessagesUnchecked or Grey
Max Dropped Message Count1 or higher

Send Trace Method


Info

‘Max Dropped Message Count’ cannot be zero. Increase this to 1 at a minimum. 

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Field

Setting

Vendor

Avaya

Product

Session Manager

Equipment Name

Friendly name for this SM

Username

The administrative username you added to SM earlier

Password

The administrative password you added to SM earlier

IP Address / Host Name

IP Address of server

Site

Friendly name for core site (where this server is located)

Complete the Equipment tab and then click on the ‘SNMP Query’ tab.

Click on the down arrow, and select the SNMP version you wish VSM to use for querying the SM:

SNMP V1 or V2

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SM SNMP V1/V2 Field Descriptions

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Version

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V1, V2

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SNMP Community String

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Community String as administered on the SM

SNMP V3

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SM SNMP V3 Field Description

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Version

...

V3

...

Username

...

SNMP V3 Username (refer to technical requirements forms)

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Authentication Protocol

...

SHA

...

Authentication Password

...

Password (refer to technical requirements)

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Privacy Protocol

...

DES

Include Page
EX:SNMP_Network Conn_Tagging
EX:SNMP_Network Conn_Tagging

CDR Files

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Privacy Password

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Complete the Equipment tab and then click on the ‘CDR’ tab. Select the ‘Enable Collection of CDR Files’ checkbox. Then fill out the fields using the table below.

Note

This is only required if you are collecting CDR Files from Session Manager.

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Web Portal – SM CDR Field Description

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CDRFields
CDRFields

Field

Setting

Enable Collection of CDR Files

Selected

Delete CDR Files After Download

Recommended

File Type

Flat

SFTP User Name

The SFTP username you added to SM earlier

SFTP Password

The SFTP password you added to SM earlier

Test Access

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the SM using the settings you have entered:

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