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Microsoft Teams Call Records
We have continued to build our Microsoft Team offering and you'll find more new functionality in this release.
With VSM Everywhere installed you'll get all of the following information for your Microsoft Teams Call Records. To find out more about VSM Everywhere, click here...
Speed Test
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In the Teams Call Records we now display Speed Test results for the Connection Type connection type (wired Wired or wifiWiFi) on the main-audio Media for your end users environment
Find out more about Microsoft Teams Call Records here...
Bugs
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You'll see Upload and Download speed as well as Ping response.
Authentication and Encryption breaches
Authentication and Encryption is displayed with in the WiFi details. Where the connection is without authentication or is unencrypted then this will be highlighted with a warning triangle. Additional information on mouse-over is provided, as can be seen in the image below.
WiFi details and Network Speed for VSM Everywhere users
Warnings on Jitter & Packet loss and Latency values
In addition to MOS, the Jitter, Packet Loss and Latency details are now available. Warnings have been added when these exceed the Manufacturer recommended values. You will see a Red or Amber triangle and mouse-overs provide the reason for the warning(s).
Main-audio Media details
User Feedback display updated
In our first iteration we provided the JSON file for the user feedback. We've updated User feedback so it now displays as it did for the user; so you'll know exactly what they selected. You'll notice we also added RAG colours along the left hand side and you can filter on the Rating column to zoom in on the Bad and Poor feedback.
Found in Availability Manager > User Feedback
Event Alarms on User Feedback
As mentioned above, User feedback is now captured and for Bad, Poor and Fair feedback an event alarm is generated.
View these in the Manage Alarms Grid or on the Alarm Summary dashlet, and with the option to be advised via an alarm notification.
Bugs
User meta data was not updating with recovery codes used for Multi-Factor Authentication. This has now been fixed.
The Customer Logo could not be added for new customers. This has now been fixed but please note that it does take up to 30 minutes once loaded to appear. Accounts may be suspended due to Incorrect password, MFA or recovery codes entered. ( 3 attempts allowed). However, users could enter incorrect recovery codes more than 3 times and still not be suspended. This has now been fixed.