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The license trend report below has been used to visualize the rate of consumption of Logged-in ACD Agents.

Using this report data, call center management can move quickly to purchase additional licenses, prior to the ceiling of 2200 500 agents being breached. 

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The license trend report below has been used to visualize the rate of consumption of Logged-in ACD Agents. Using this report data, call center management can move quickly to purchase additional licenses, prior to the ceiling of 2200 agents being breached. Image Added