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Browse to the Avaya Aura Messaging and login. Click on Security > Administrator Accounts and select Add Login and Privileged Administrator and click submit:

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AAM Administer account



Enter details as per the table below:

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AAM Add Login


ACM Add Login Field Description

Fields

Setting

Login name

Choose a Login name (refer to technical requirements forms)

Additional groups (Profile)

prof18

SAT Limit

none

Date to disable account

Leave blank

Password

Choose a password (refer to technical requirements forms)

Force password change

No


Click Submit.


Configuring SNMP

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Click on SNMP > Agent Status. To make changes to SNMP configuration the Master Agent must first be stopped by clicking the ‘Stop Master Agent’ button:

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AAM SNMP Stop Master Agent



The VSM Probe Server must then be added as a destination for SNMP traps. For this reason the VSM Probe Server must be assigned a fixed IP address. Click on SNMP > FP Traps> Add/Change. Enter the details in the SNMP Version 3 option and click the Submit button:

Image ModifiedAAM SNMP Add IP Address


AAM SNMP V3 Field Description

Fields

Setting

IP address

IP address of the VSM Probe

Notification

trap

User Name

Choose an SNMP User Name (refer to technical requirements forms)

Authentication Protocol

SHA

Authentication Password

Choose an Authentication Password (refer to technical requirements)

Privacy Protocol

DES

Privacy Password

Choose a Privacy Password (refer to technical requirements forms)

Engine ID

Not required


After adding the SNMP destination, it should be listed on the FP Traps page.

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For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (ApplianceCollector) that will serve this particular AAM and select ‘Manage Equipment’.

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.

A form will open which you can populate with the equipment details as per the table below. 

Select the Vendor ‘Avaya’ and Product ‘Aura Messaging’.

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Web Portal – Add Equipment


 

If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.

 

Table 3 – Web Portal – Add AAM Field Description

Field

Setting

Vendor

Avaya

Product

Aura Messaging

Equipment Name

Friendly name for this AAM

Username

The administrative username you added to AAM earlier

Password

The administrative password you added to AAM earlier

IP Address / Host Name

IP Address of server (Virtual in duplicated servers)

Site

Friendly name for core site (where this server is located)


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Web Portal - AAM Configure Equipment


Complete the Equipment tab and then click on the ‘SNMP Query’ tab.

Click on the down arrow, and select the SNMP version you wish VSM to use for querying the AAM:

SNMP V1 or V2

Image ModifiedWeb Portal – AAM SNMP V1/V2 Query


AAM SNMP V1/V2 Field Descriptions

Fields

Setting

Version

V1, V2

SNMP Community String

Community String as administered on the AAM


SNMP V3

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Web Portal – AAM SNMP V3 Query

 

AAM SNMP V3 Field Description

Fields

Setting

Version

V3

Username

SNMP V3 Username (refer to technical requirements forms)

Authentication Protocol

SHA

Authentication Password

Password (refer to technical requirements)

Privacy Protocol

DES

Privacy Password

Password (refer to technical requirements forms)


Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AAM using the settings you have entered:

Image ModifiedWeb Portal – AAM Test Access


Both SSH and SNMP should return success. If not, trouble-shoot the configuration.

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