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Browse to the Avaya Aura Messaging and login. Click on Security > Administrator Accounts and select Add Login and Privileged Administrator and click submit:
AAM Administer account
Enter details as per the table below:
AAM Add Login
ACM Add Login Field Description
Fields | Setting |
Login name | Choose a Login name (refer to technical requirements forms) |
Additional groups (Profile) | prof18 |
SAT Limit | none |
Date to disable account | Leave blank |
Password | Choose a password (refer to technical requirements forms) |
Force password change | No |
Click Submit.
Configuring SNMP
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Click on SNMP > Agent Status. To make changes to SNMP configuration the Master Agent must first be stopped by clicking the ‘Stop Master Agent’ button:
AAM SNMP Stop Master Agent
The VSM Probe Server must then be added as a destination for SNMP traps. For this reason the VSM Probe Server must be assigned a fixed IP address. Click on SNMP > FP Traps> Add/Change. Enter the details in the SNMP Version 3 option and click the Submit button:
AAM SNMP Add IP Address
AAM SNMP V3 Field Description
Fields | Setting |
IP address | IP address of the VSM Probe |
Notification | trap |
User Name | Choose an SNMP User Name (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Choose an Authentication Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Choose a Privacy Password (refer to technical requirements forms) |
Engine ID | Not required |
After adding the SNMP destination, it should be listed on the FP Traps page.
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For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (ApplianceCollector) that will serve this particular AAM and select ‘Manage Equipment’.
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button.
A form will open which you can populate with the equipment details as per the table below.
Select the Vendor ‘Avaya’ and Product ‘Aura Messaging’.
Web Portal – Add Equipment
If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item.
Table 3 – Web Portal – Add AAM Field Description
Field | Setting |
Vendor | Avaya |
Product | Aura Messaging |
Equipment Name | Friendly name for this AAM |
Username | The administrative username you added to AAM earlier |
Password | The administrative password you added to AAM earlier |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Friendly name for core site (where this server is located) |
Web Portal - AAM Configure Equipment
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the AAM:
SNMP V1 or V2
Web Portal – AAM SNMP V1/V2 Query
AAM SNMP V1/V2 Field Descriptions
Fields | Setting |
Version | V1, V2 |
SNMP Community String | Community String as administered on the AAM |
SNMP V3
Web Portal – AAM SNMP V3 Query
AAM SNMP V3 Field Description
Fields | Setting |
Version | V3 |
Username | SNMP V3 Username (refer to technical requirements forms) |
Authentication Protocol | SHA |
Authentication Password | Password (refer to technical requirements) |
Privacy Protocol | DES |
Privacy Password | Password (refer to technical requirements forms) |
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the AAM using the settings you have entered:
Web Portal – AAM Test Access
Both SSH and SNMP should return success. If not, trouble-shoot the configuration.
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