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Both are covered in this chapter.
ACM Configuration
Adding a new ACM Login
The VSM Probe requires access to Avaya Communication Manager with the appropriate user rights.
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Enter details as per the table below:
ACM Add Login
ACM Add Login Field Description
| Anchor | ||||
|---|---|---|---|---|
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These commands should all return valid data. If not, the account you created is not correct.
Adding a new Media Gateway Login
The VSM Probe requires access to the Media Gateways.
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- Logon as 'root'
- The prompt should be 'MG-001-1'
- Run the command: 'session stack'
- The prompt should now be 'P330-1'
Run the command:
Code Block language text $ Username {choose a username} password {choose a password} access-type admin- Test you can login to the Gateway with the new credentials.
SNMP Traps and Access
SNMP traps are used to capture alarms raised by Avaya Communication Manager, SNMP Access is used by VSM to query certain information from the Avaya Communication Manager.
ACM SNMP Access
The VSM Probe Server must be allowed to query the Avaya Communication Manager via SNMP.
Click on SNMP > Access. Click on 'Add/Change'.
SNMP Access Add/Change
Enter the details in the SNMP Version 2c or 3 option and click the Submit button:
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| Field | Settings |
|---|---|
IP Address | IP address of the VSM Probe |
Access | Read-Only |
Community Name/User Name (v3) | Choose an SNMP User Name or Community Name (refer to technical requirements forms) |
Authentication Protocol (v3) | Choose an Authentication Protocol |
Authentication Password (v3) | Choose an Authentication Password (refer to technical requirements) |
Privacy Protocol (v3) | Choose a Privacy Protocol |
Privacy Password (v3) | Choose a Privacy Password (refer to technical requirements forms) |
SNMP Traps
The VSM Probe Server must be added as a destination for SNMP traps. For this reason, the VSM Probe Server must be assigned a fixed IP address.
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After adding the SNMP destination it should be listed on the FP Traps page:
ACM SNMP Complete
Next the ACM application also needs to be configured to send INADS alarm information to VSM via SNMP. This is done via the shell command "almsnmpconf".
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| Info |
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For customers with duplicated servers, this needs to be done on each server independently. |
Modify Station SNMP Settings
To complete the SNMP configuration in Avaya Communication Manager, the VSM probe server must be added to the IP Node names table as shown below and then that Name used in the IP Options page.
This configuration allows VSM to request information via SNMP query:
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| Fields | Settings |
|---|---|
Download Flag? | Y |
Community String | SNMP Community Name (refer to technical requirements forms) or public |
Source Address | VSM Probe IP node-name (refer to technical requirements forms) |
Submit the form.
SIP Stations
For SIP Stations, you will need to administer this within the 46xxSettings.txt files as follows and/or via Session Manager Device Settings Groups (Refer to Technical Requirements forms):
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| Code Block | ||||
|---|---|---|---|---|
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SET SNMPADD {VSM Probe IP Address (V4)}
SET SNMPSTRING {ACM SNMP Community Name or public} |
ACM Firewall
Ensure the Avaya Communication Manager firewall is configured to pass SNMP. Click on Security > Firewall:
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| Note |
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ACM policy must accept UDP 161 and 162. |
Enable Syslog streaming
The following changes are required to define the VSM Probe as a destination for Avaya Communication Manager Syslog. Click on Security > Server Log Files:
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Once the details have been entered click the Submit button.
Sat Terminal
At the SAT terminal, enter the command 'Change Logging-Levels'.
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| Fields | Setting |
|---|---|
Log Data Values | Both |
All Action Values | Y – Except 'Display' 'Monitor' 'Status' 'List' 'Get' |
Log PMS/AD Transactions | Y |
Submit the form.
Configure Off-site Backups
The following changes are required to define the VSM Probe as a destination for ACM Backups.
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Click 'Add New Schedule'.
Configure CDR (Optional)
Complete this section if the CDR feed from the customer will use VSM as a destination.
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| Field | Setting |
|---|---|
Local Node | ProcR or C-Lan |
Local Port | 0 |
Remote Node | virsae |
Remote Port | 9000 |
| Reliable Protocol | N |
| Packet Response Timer | 30 |
| Session Connect Message Cntr | 3 |
| SPDU Cntr | 3 |
| Connectivity Timer | 60 |
Submit the form.
ACM System-parameters CDR
Use the command 'Change System-Parameters CDR' – using either the primary, if available, or the secondary, if the primary is in use.
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| Fields | Setting |
|---|---|
Primary/Secondary Output Format (use whichever is spare) | Unformatted |
Primary/Secondary Output Format (use whichever is spare) | CDR1 or 2 |
Submit the form.
Configure RTCP for VQM
The following changes are required to define the VSM Probe as the destination for RTCP (Voice Quality) traffic from the UC environment:
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| Info |
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Note: A single Equipment Location can support multiple RTCP Receivers. Each individual ACM and its adjuncts should report to a separate discrete RTCP Receiver using a unique port for each. |
Submit the form.
SIP Endpoints RTCP
The following settings in the 46xx Settings file are mandatory if you have SIP endpoints and you wish to receive VQM for their calls.
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| Warning |
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After these entries have been put into the settings file you will need to restart SIP endpoints for them to take effect. |
Avaya Agent For Desktop RTCP
If you are using Avaya Agent for desktop, the RTCP settings need to be set on each client using the following steps:
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| Warning |
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ADDING: Avaya OneX Agent/Communicator |
Web Portal Configuration
Add ACM
Log in to the VSM web portal using your credentials and password.
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A form will open which you can populate with the equipment details using this table.
Select the Vendor 'Avaya' and product 'Communication Manager'.
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Web Portal - ACM Configure Equipment
SNMP
Complete the Equipment tab and then click on the 'SNMP Query' tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the ACM:
SNMP V1 or V2
Web Portal – ACM SNMP V1/V2 Query
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| Fields | Setting |
|---|---|
Version | V1, V2 |
SNMP Community String | Community String as administered on the ACM |
SNMP V3
Web Portal – ACM SNMP V3 Query
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Also administered via Session Manager if applicable) then click the '+' button.
Test Access
Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the ACM using the settings you have entered:
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Once testing is successful, click Add.
Testing Alarm Receipt
In the 'Manage Equipment' page, right-click on the ACM you just added and select 'Generate Test Alarm':
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| Tip |
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This test has ACM generate an SNMP trap and ensures VSM receives the same. |
Configure Site Mapping (Optional)
VSM uses the IP Network Region names in Reports and Alarms.
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