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Table of Contents

External Hosts and IP Addresses

The VSM collector needs to establish an outbound connection to the cloud services using the HTTPS protocol on port 443 to the following hosts:

URLIP Address

https://access.virsae.com

203.89.183.135

https://ingress.virsae.io

13.64.95.117 & 52.162.221.85

https://virsae0storage.blob.core.windows.net

52.239.149.106

https://api2.virsae.com

65.52.220.159

BP appliance externally reachable URL *See Note

BP appliance externally reachable IP Address

Legacy Hosts and IP Addresses

Existing legacy VSM installations will also need to be able to access the following hosts using HTTPS and WCF (Net.TCP) Protocols on port 443, these are not required for new installations of VSM:


Info

Note: BP appliance externally reachable URL / IP Address is for Access Concentrator only. If your Business Partner does not use this feature this outbound access can be omitted.


Note

Azure IP Addresses are subject to change without notice.

Network Connectivity Tables

The following ports are required to be open on the LAN/WAN for the VSM appliance to collector to function correctly. 

Network PortUse

TCP Port 443 outbound to Azure via Internet

Secure tunnel for all data transmission to VSM Cloud *See Note

TCP Port 22 and 222

Secure Linux session

TCP Port 5022

Secure SAT session

TCP Port 443 and 8443

Secure Browser session, IP Office Manager

TCP Port 5023

Telnet SAT session (only required for devices where SSH is not supported)

TCP Port 23

Telnet Linux session (only required for devices where SSH is not supported)

UDP Port 514

Syslog streaming

TCP Port 22

SFTP for backups (Optional)

TCP Port 21

FTP for Backups (Optional)

UDP Port 69

TFTP for Backups (Optional)

TCP Port 540

UUCP for Avaya CMS EHCI Stream (Optional)

TCP Port 9000

CDR streaming

UDP Port 161 and 162

SNMP

UDP Port 5005

RTCP

TCP Port 80

Microsoft SDN (Microsoft Lync/Skype4Business only)

TCP Port 8443

Machine Proxy Agent

N/A

ICMP Ping and Trace Route for connectivity

TCP/UDP 3389

Microsoft RDP

TCP 80/8000/6000

NEC PC Pro

TCP 50802-13/7070/7071/8443

IP Office Manager


Info

Note: See the tables below for specific URL's if required.

External Hosts and IP Addresses

VSM needs to establish an outbound connection to the cloud services using the HTTPS protocol on port 443 to the following hosts:

...

https://access.virsae.com

...

203.89.183.135

...

https://ingress.virsae.io

...

13.64.95.117 & 52.162.221.85

...

https://virsae0storage.blob.core.windows.net

...

52.239.149.106

...

https://api2.virsae.com

...

65.52.220.159

...

BP appliance externally reachable URL *See Note

...

BP appliance externally reachable IP Address

The only outbound access required is to the VSM Cloud Computing service using HTTPS on TCP Port 443. No inbound connectivity is required. All other ports and protocols are for use within the network only.

Some ports and protocols will not apply to all implementations of VSM as they are specific to certain applications types.


VSM Connectivity Origination

The following table details the direction of traffic for each port and protocol used by the VSM collector. 

Info

Note: BP appliance externally reachable URL / IP Address is for Access Concentrator only.

Note

Azure IP Addresses are subject to change without notice.

Legacy Hosts and IP Addresses

Existing legacy VSM installations will also need to be able to access the following hosts using HTTPS and WCF (Net.TCP) Protocols on port 443:

...

https://appliancecontrol.virsae.com

...

65.52.54.216

...

https://servicegateway.virsae.com

...

65.52.56.16

...

https://servicegateway2.virsae.com

...

52.162.221.85

...

https://api.virsae.com

...

65.52.56.77

Note

Azure IP Addresses are subject to change without notice.

...

Network PortProtocolHostDirectionHost

TCP Port 443

TLS 256 AES

VSM Appliance

->

MS Azure Cloud Computing

TCP Port 22 and 222

SSH

VSM Appliance

->

UC Servers

TCP Port 5022

SSH

VSM Appliance

->

UC Servers

TCP Port 23

Telnet

VSM Appliance

->

UC Servers

TCP Port 5023

Telnet

VSM Appliance

->

UC Servers

TCP Port 443 and 8443

HTTPS

VSM Appliance

->

UC Servers

UDP Port 514

UDP

VSM Appliance

<-

UC Servers

TCP Port 22

SFTP

VSM Appliance

<-

UC Servers

TCP Port 21

FTP

VSM Appliance

<-

UC Servers

UDP Port 69

TFTP

VSM Appliance

<-

UC Servers

TCP Port 540

UUCP

VSM Appliance

<-

UC Servers

TCP Port 9000

TCP

VSM Appliance

<-

UC Servers

UDP Port 161 and 162

SNMP Versions 1-3

VSM Appliance

<->

UC Servers, Network Elements  & IP Endpoints

UDP 5005

UDP

VSM Appliance

<-

Media Gateways & IP Endpoints

TCP Port 80

HTTPS

VSM Appliance

<-

Lync Dialog Listener

TCP Port 8443

HTTPS

VSM Appliance

<->

Machine Proxy Agent

N/A

ICMP

VSM Appliance

->

UC Servers, IP Endpoints, Media Gateways & SBC

TCP/UDP 3389

RDP

VSM Appliance

->

UC Servers

TCP 80/8000/60000

TCP

VSM Appliance

->

UC Servers

TCP 50802-13/7070/7071/8443

TCP

VSM Appliance

<->

UC Servers

...