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Web Portal Configuration

Add SMGR

Login Log in to the VSM web portal using your credentials and password.

For the a particular customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular SMGR :
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Web Portal - All Equipment Locations
Click on Manage Equipment.
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Web Portal – Manage Equipment
and select 'Manage Equipment':

At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ ButtonClick on Add Equipment.

A form will open which you can populate with the equipment details as per table 15. this table.

Select the Vendor ‘Avaya’ and Product ‘System Manager’.

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If you are adding more than one piece of the same equipment type, check the 'Add another' box at the bottom of the form and the bulk of the configuratuon configuration will be carried over for the next item.
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Web Portal – Add Equipment
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Web Portal – Add SMGR Field Description

Field

Setting

Vendor

Avaya

Product

System MangerManager

Equipment Name

Friendly name (refer to technical requirements forms)

Username

Username (refer to technical requirements forms)

Password

Password (refer to technical requirements forms)

IP Address/Host Name

IP Address or Hostname of the server (refer to technical requirements forms)

Site

Friendly name for the site (where this server is located)

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Complete the Equipment tab fields, and then click on the SNMP Query tab.

Click on the down arrow, and select the SNMP verion version you wish VSM to use for querying the server:

SNMP V1 or V2

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Fields

Setting

Version

V1, V2

SNMP Community String

Community String as administered on the server

SNMP V3

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Fields

Setting

Version

V3

Username

SNMP V3 Username (refer to technical requirements forms)

Authentication Protocol

SHA

Authentication Password

Password (refer to technical requirements)

Privacy Protocol

DES

Privacy Password

Password (refer to technical requirements forms)

Test Access

Once all fields are populated Click on the 'Test Access' button. This will test that VSM can connect to the server using the settings you have entered:
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Web Portal – ACM Test Access Image Added
Both Access SSH and SNMP should return success. If not, trouble-shoot troubleshoot the configuration.

  1. The Access SSH test ensures the VSM probe can connect to, and login log in using the account configured.
  2. The SNMP test ensures an SNMP query can be run.

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