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Genesys Cloud Conversation Summary dashlet 
Links are available from the following places on the dashlet:
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On the 24 hour Summary panel beside the Alarm Name heading you will find a link to the Alarms report. This dashboard and report are technology agnostic so can be used for any product.
Microsoft Teams Call Summary dashletÂ
You are now able to configure up to 6 custom sites to add to the Microsoft Teams Call Summary
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dashlet. Custom sites provide a subset view of data related to calls for the configured site.
To view this you will need to change your dashlet to medium size and select your configured custom site names in the settings. More information about this dashlet is available here...
Note: Custom Sites must be configured on the Site Mappings tab of the Microsoft Teams Cloud Service to appear in the selection box on the dashlet settings.
Navigation to reports added
Note: This feature is not available to Dashboard Only users
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